Ensure optimum patient flow through the office; accurate and prompt entry submission of charges; initiation of new patient medical records; accurate, efficient scheduling of patient visits and timely submission of reports. Major Job Functions The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below.
In addition, specific functions may change from time to time: Ensure completion of new patient information packet including consents, insurance forms and other clinical documents Verify and update computer system with patient demographic and insurance information Schedule appointments for follow-up visits and procedures in the computer system Determine the appropriate provider, length and time of appointment Accurately post charges in the computer system to the proper patient account Collect and post payments from patients and prepare patient receipts Maintain and responsible for cash drawer (batch) and balances and closes cash drawer Answer basic questions about patients’ bills and insurance Direct patients to appropriate clinical area Close and secure office at the end of shift Other duties as assigned
The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job: Education and Formal Training : High school diploma or equivalent required Work
1 year clerical experience required 1 year medical business office or significant public contact experience preferred Knowledge, Skills, and Abilities Required : Proficiency in reading, writing, and speaking the English language Ability to deal with patients under stress Good planning and organizational abilities Speaking and hearing to converse with the public Office equipment skills Physical
Ability to see and read printed data and computer screens Manual dexterity Visual and auditory acuity to collect information Verbal communication skills Ability to lift, stoop, bend, kneel, reach and sit for extended periods of time Required Licenses and Certifications Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity