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The Outpatient Cancer and Blood Disorders Administrative Assistant serves as initial contact for patients, families and referring providers to connect with pediatric hematology and oncology outpatient services. This role is instrumental in facilitating timely, multidisciplinary care and obtaining records needed for a meaningful new patient experience.
Summary The Outpatient Cancer and Blood Disorders Administrative Assistant serves as initial contact for patients, families and referring providers to connect with pediatric hematology and oncology outpatient services. This role is instrumental in facilitating timely, multidisciplinary care and obtaining records needed for a meaningful new patient experience. The clinic administrative assistant works closely with the multidisciplinary teams to provide optimal service and patient experience outcomes.
Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC000458 CHS - Hematology - Oncology - Childrens (SJCH) Pay Rate Type Hourly Pay Grade Health-22 Scheduled Weekly Hours 40 Work Shift
The Outpatient Cancer and Blood Disorders Administrative Assistant reports to the Outpatient Clinic Manager. Under direct supervision, the administrative assistant offers individualized assistance to patients and caregivers to assist in overcoming healthcare system barriers and is the primary contact for all clinic scheduling needs. This role promotes informed decision making and timely access to quality patient care while providing a vital link in communication between multidisciplinary providers both internal and external to MUSC during treatment planning for patients and caregivers.
Additional
High school degree or equivalent. Minimum of 1 year of relevant work experience in healthcare. Experience in referral management, oncology navigation or patient access is preferred.
In addition, the applicant must have considerable knowledge of complex medical terminology, strong interpersonal skills, ability to establish and maintain collaborative relationships both internally and externally, strong organizational skills, ability to rapidly prioritize/reprioritize, strong verbal and written communication skills, ability to work autonomously and in teams, critical-thinking skills, and ability to multi-task.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations.
All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees