You’ll need
Qualifications
✓Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy
✓Ability to follow proper channels of policies & procedures, communication & work standards.
✓Skill to organize tasks to facilitate smooth work/patient flow.
✓Demonstrated ability to be punctual and maintain a satisfactory attendance record
✓Ability to work overtime in cases of emergency.
✓Skill in maintaining a harmonious work atmosphere, practicing excellent customer service.
✓Skill in speaking clearly and using proper grammar.
✓Ability to travel to various UCLA Health locations.
✓Availability to work various days/shifts.
Knowledge to schedule patient appointments and encounter patients using the Appointment Scheduling/Encounter Registration Programs. preferred
Knowledge to schedule patients for referrals to specialists. preferred
Knowledge of major medical insurance plans. preferred
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About the role
Under the general supervision of the office manager, provide general and administrative support to the staff, physicians and patients of the assigned clinic. Schedule new consultations, coordinate and follow up patient appointments and cancellations. Complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using the Encounter Registration system.