Administrative Assistant II - Oculoplastics, Westwood

Description The Department of Ophthalmology's Orbital and Ophthalmic Plastic Surgery (Oculoplastics) clinic is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to: Perform patient check-in/out Collect co-pays and process patient payments Secure authorizations and referrals Schedule patient appointments Answer calls route as needed Track status of patients' test or imaging Salary Range: $27.74-39.36 Hourly Qualifications Required: 1 year of administrative support experience in a healthcare, medical office, ambulatory care, or patient service environment. 1 year of experience with patient registration, appointment scheduling, and insurance verification.

Ability to communicate effectively both verbally and in writing using proper grammar and professional etiquette. Ability to prioritize tasks, exercise sound judgment, work independently with minimal supervision, and adapt to frequent interruptions in a fast-paced environment. Working knowledge of medical terminology, insurance benefits, referral processes, and authorization procedures.

Ability to verify insurance eligibility, obtain authorizations, and communicate financial responsibilities to patients. Preferred: Experience in a ophthalmology practice or specialty medical office setting.