DEFINITION: The Patient Access Representative is responsible for the complete and accurate registration of all patients obtaining services at Comanche County Memorial Hospital. Responsible for accurately gathering and entering patient information into the computer as received from the patient and/or the physician’s office, verifying benefits for pre-registration, non pre-registered patients, and obtaining signatures on required forms.
The Patient Access Representative will also be responsible for collecting co-payments, deductibles, and co-insurance from patients at the time of service. Responsible for ensuring an efficient, complete , and timely patient registration process that models the customer service philosophy of Comanche County Memorial Hospital.
High School Diploma or General Education Development (GED) preferred Two or more years of office administration experience, preferably in a medical setting. Good customer, interpersonal and communication skills. Organization and time-management skills, attention to details, and ability to maintain confidentiality.
Ability to work with others in a team environment in fast paced environment and to work on multiple projects at the same time.