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The Admissions and Registration Coordinator handles administrative (non-clinical) aspects of the patient encounter to support an ideal patient experience, while collecting and maintaining accurate demographic and insurance information for each hospital account record/encounter. The incumbent provides friendly, courteous assistance to patients, supports the clinical care team, and maintains a positive, professional demeanor.
The position includes, but is not limited to, working in a high-intensity, 24/7 environment and achieving proficiency in Epic Patient Access, Grand Central, and Hospital Billing modules. The Admissions and Registration Coordinator must have excellent communication and customer service skills as the position interacts with a diverse team and patient population. The role is responsible for registrations, scheduling, time-of-service collections, obtaining authorizations, and providing same-day admission notifications to payers.
Evening Shift, 40 hours per week, 3:00 pm - 11:30 pm. Weekend and holiday work is required. Training period is required for 6-8 weeks, day shift, 7:00 am - 3:30 pm.
High School Diploma or Equivalent 1 -2 years of relevant experience in a healthcare or medical office. EPIC applications, including scheduling, registration, billing, order communications, etc. Salary Range: Minimum 18.87/hour - Maximum 31.15/hour.
Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. The Hospital reserves the right to modify employee schedules as needed.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.