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Texas Health·Texas Health Azle · Azle, TX

Admissions Specialist PRN Emergency Department

Emergency / TraumaPer diemRotating
✓Requirements
Certifications
✓CHAA - Certified Healthcare Access Associate Upon Hire Pref
✓CPI - Crisis Prevention Intervention Training Maintained Annually 90 Days Req
Education
✓H.S. Diploma or Equivalent Req
Qualifications
✓1 Year Relevant Customer Service experience Req
✓2 Years Professional office/healthcare experience Pref
✓Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
✓Excellent data entry, numeric, typing and computer navigational skills, with attention to details.
✓Proficient computer skills, medical terminology, Epic, Microsoft Office and assorted software programs.
✓Exhibits a pleasant, professional, polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills.
✓Requires exceptional listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
✓Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.
✓Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during life changing events, while demonstrating exceptional customer service skills.
✓Demonstrates ability to manage multiple, changing priorities in an effective and organized manner and appropriately escalating concerns to leadership
✓Supervision
✓Individual Contributor
Pay for this position
Pay not listed
Apply to Texas Health ↗
Questions about pay or the unit? Ask a Waypoint recruiter.
✓You’ll need
Certifications
✓CHAA - Certified Healthcare Access Associate Upon Hire Pref
✓CPI - Crisis Prevention Intervention Training Maintained Annually 90 Days Req
Education
✓H.S. Diploma or Equivalent Req
Qualifications
✓1 Year Relevant Customer Service experience Req
✓2 Years Professional office/healthcare experience Pref
✓Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
✓Excellent data entry, numeric, typing and computer navigational skills, with attention to details.
✓Proficient computer skills, medical terminology, Epic, Microsoft Office and assorted software programs.
✓Exhibits a pleasant, professional, polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills.
✓Requires exceptional listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
✓Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.
✓Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during life changing events, while demonstrating exceptional customer service skills.
✓Demonstrates ability to manage multiple, changing priorities in an effective and organized manner and appropriately escalating concerns to leadership
✓Supervision
✓Individual Contributor
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About the role