Full employer posting
GENERAL
To collect, prepare, and process, in accordance with Hospital policies and procedures, all information necessary for Patient Admission/Registration.
AND DUTIES: Answers, incoming telephone calls in a prompt (within 3 rings), courteous, and professional manner; and handles al inquires or transfers calls to appropriate area. Receives, records, and files Patient Reservation requests from Physicians as designated by Hospital policy. Assigns beds to new and transferred patients.
Greet and register all patients entering the Hospital for Admitting/Registration services. Renders courteous service to patients, physicians, visitors, patient's family, and Hospital personnel. Conducts admission interviews.
Schedules and telephone patients with assigned admission time. Obtains all necessary demographic and financial information from patients in Admitting, ED, Outpatient, Labor and Delivery, and other Patient locations. Copies insurance cards and picture ID's.
Obtains appropriate signatures on consents for treatment, payment guarantees, insurance forms, and release of information forms. Attaches the Patient's identification bracelet. Works very closely with Staff on the Nursing Unit when assigning beds.
When patients are in distress, does not wait for Central Transport but accompanies patient to ED or room, immediately. Obtains wheelchairs for patients when necessary, and is familiar with safety rules when seating patients in wheelchairs (lock wheels). Types death certificates and stillborn certificates and contacts the appropriate Physician for completion of the Certificate.
Contacts funeral home when certificate is completed. Complies with the Board of Health rules pertaining to length of time (36 hours) body may remain in Hospital morgue. Responsible for calling Board of Health for extensions.
Demonstrates knowledge of insurance and payment procedures. Demonstrates knowledge of computer operations related to Admission/Registration activities. Demonstrates commitment to excellent customer service.
MINIMUM
High school diploma or general education degree. MINIMUM WORK
One to two years of previous work related experience. Medical terminology.
Nights shift · 11pm-7:30am
About the role
Answers, incoming telephone calls in a prompt (within 3 rings), courteous, and professional manner; and handles al inquires or transfers calls to appropriate area.