You’ll need
Certifications
✓Basic Life Support - Required Upon Hire
Education
✓Associate's Degree - two years of post-secondary education - Required
Bachelor's Degree - Preferred
Qualifications
✓Experience in healthcare, hospital, or clinical setting - Required
✓Formal management development training and/or satisfactory performance in supervision - Required
✓A working knowledge of other functional areas within a medical center is also beneficial - Required
✓Should possess skills in the areas of team leadership, team facilitation, problem analysis, and personnel management - Required
✓Essential Technical/Motor Skills
✓Have a thorough knowledge of the clinical and technical skills needed to provide high quality outcomes within the service.
✓Knowledge of the operational and technical skills to meet high quality outcome.
✓Will have the ability to direct other to resources to be used to develop technical answers.
✓Have the skills to develop processes to be used to respond to all customer groups, regardless of the level of technical skill needed.
✓Interpersonal Skills
✓Team oriented, ability to develop and analyze core processes and plan implementation.
✓Must possess excellent oral and written communication skills and present a positive image for Heartland.
✓Must be motivated and emote a positive attitude.
✓Ability to work independently.
✓Possess strong negotiation skills.
✓Must be able to communicate via telephone and in person.
✓Must be able to review reports and organization goals for quality and accuracy.
✓Communicate effectively with all levels of staff and customers.
✓Utilize excellent customer service and teamwork skills portraying a "Yes I can" attitude congruent with patient treatment plan.
2 Years - experience in the area of assignment or related field - Preferred
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About the role
The Associate Director is a leadership entry position designed to prepare future leaders for the organization. The role combines education, orientation and mentoring to assure effective leadership performance. Principle responsibilities will include directing the overall clinical care and function of the assigned units, primary care clinics, and Providers.