Full employer posting
The Ambassador is the initial, positive contact point for patient, visitor, and customer encounters. Duties include basic office procedures, telephone and face-to-face customer communications, and other clerical duties to support the facility. The Ambassador will be at specific entrances within the hospital and will provide a warm, professional, and friendly greeting to those who enter the building.
Ensure communication about visitor policy including masking. Ensure that necessary personal protective equipment is accessible for those entering the building at various entrances. Provide information and direction to any patient and/or visitor of the facility at an information desk.
Locate patients on the computer and provide clear and concise information and direction to the visitor using various communication tools include oral and written directions. Receive patient belongings or deliveries and will be responsible for logging/documenting these items and will ensure that they are delivered timely. May assist in escorting a visitor to a specific destination and should have a strong overall knowledge of the facility layout.
Answer incoming phone calls and will take the necessary action on the calls as needed. Work
20 hours per week, 10AM to 2PM, M-F Job Requirements Applicable
Less than 1 year Job Details Part Time Day
About the role
The Ambassador is the initial, positive contact point for patient, visitor, and customer encounters. Duties include basic office procedures, telephone and face-to-face customer communications, and other clerical duties to support the facility. The Ambassador will be at specific entrances within the hospital and will provide a warm, professional, and friendly greeting to those who enter the building.