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Under the supervision of an Administrator, a Registered Nurse, Physician, or Non-Physician Provider who delegates tasks based upon both patient and clinic need. The Ambulatory Care Associate is a member of the patient care delivery team, and as designated per established policies and procedures, assumes primary responsibilities for technical, multi-skilled direct and indirect patient care activities. The ACA position necessitates significant contact with an RN, Administrator, Physician or NPP, patients, and families, thus warranting a high degree of interpersonal and customer service skills that promote a caring and healing environment.
Assist the Multidisciplinary Team and other Ambulatory Staff by gathering data. Obtain and document patient’s vital signs including temperature, blood pressure, height, weight, etc. Complete Ambulatory intake process including screening questions, Allergy Updates, and Medication.
Reconciliation. Report changes in patient medical condition to the RN. Promote/perform the coordination of patient flow throughout the clinical area in an efficient, caring and safe manner.
Perform a variety of basic patient care activities under the direction of the MDT which may include, but are not limited to: Pulse Oximetry, Specimen Collection, Phlebotomy, I. V. Starts, EKGs, Blood Glucose Monitoring, Tracheostomy Care, Colostomy Care, and Simple Dressing Changes.
Prepare examination or treatment room by completing the following tasks as needed. Assist physician, NPP, or RN and other ambulatory staff with patient examinations by helping to move or position patient for procedure, handing instruments to physician, etc. In Infusion Center, clean chairs in between patients; provide assistance and comfort to the patients.
Clean and sterilize instruments according to established procedures. Responsible for appropriate handling of all chemotherapeutic agents and/or spills per policy and procedures. Required: High school diploma or GED.
Completion of a Certified Nurse Assistant Program, a Certified Medical Assistant Program, or equivalent training. Preferred: Previous Ambulatory experience
About the role
Under the supervision of an Administrator, a Registered Nurse, Physician, or Non-Physician Provider who delegates tasks based upon both patient and clinic need. The Ambulatory Care Associate is a member of the patient care delivery team, and as designated per established policies and procedures, assumes primary responsibilities for technical, multi-skilled direct and indirect patient care activities.