Ambulatory Clinics Coordinator (Big Island, Full-Time, Day)

Queen’s North Hawai'i Community Hospital is a 35-bed rural acute care hospital located in Waimea (Kamuela), Hawaii Island. More than 300 employees and over a dozen employed physicians staff the main hospital, as well the outpatient clinics located in the Lucy Henriques Medical Center, at our Primary Care Clinic located near Longs Drugs, and at our Specialty Clinic located in the Parker Ranch Center. Queen's North Hawai'i Community Hospital is an affiliate of The Queen’s Health Systems since 2014.

The Queen’s Health Systems ‘ohana includes over 9,000 employees and more than 1,400 physicians with 1,000 specialists statewide. We are the largest private healthcare system in Hawai'i and dedicated to improving the health of Native Hawaiians and all of the people of Hawai‘i. We’re working to fulfill the mission of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services.

Join Queen's ‘Ohana Your Health. Our Legacy Responsibilities I. JOB

• Assists in coordinating and monitoring of the daily operations Queen's North Hawaii Community Hospital (QNHCH) Ambulatory Clinics.
• Assists Manager in ensuring functions and activities performed are within department and QNHCH policies and procedures, and operations meet quality standards and established organizational goals and objectives
• Performs administrative support activities for the Manager. II. TYPICAL PHYSICAL DEMANDS: A.

• Seeing. Hearing. Speaking. Finger dexterity. B. MANUAL MATERIAL HANDLING:
• Infrequent: N/A
• Occasional: Lift waist to shoulder between 11-20 lbs. Carry between 11-20 lbs. Push and Pull between 11-20 lbs.
• Frequent: N/A
• Constant: N/A C. NON-MANUAL MATERIAL HANDLING:
• Infrequent: Stoop/Bend.
• Occasional: Stand. Walk. Twist. Climb: Stairs/Ladder. Reach: shoulder level. Reach: above head.
• Frequent: Sit. Gripping.
• Constant: N/A III. TYPICAL WORKING CONDITIONS:
• Not substantially subjected to adverse environmental conditions. IV.

A.

• High School diploma or equivalent. • Associate's degree required; or two (2) years administrative/clerical experience or in healthcare may substitute for the educational requirement. B. CERTIFICATION AND

• No certification and/or licensure requirement. C.

• In addition to the educational requirement, one (1) year administrative, secretarial, medical office, operational or coordination experience.
• Experience working with electronic health records (EHR) and practice management systems preferred.
• Experience in a healthcare, physician practice, ambulatory clinic, or hospital setting preferred.
• Experience to demonstrate: o Knowledge of Microsoft Office applications (Outlook, Word, PowerPoint and Excel). o Ability to communicate in English effectively, both verbal and in writing with a broad range of people. o Ability to provide excellent customer service. o Knowledge of medical terminology. o Demonstrated ability to work effectively with physicians. o Demonstrated knowledge in third party and government payor and reimbursement regulations, including Medicare/Medicaid program requirements.
• Knowledge of ICD-10 and CPT coding preferred. Equal Employment Opportunity Equal Opportunity Employer / Disability / Vet Your Health. Our Legacy Our Mission: To fulfill the intent of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services to improve the well-being of Native Hawaiians and all of the people of Hawai‘i. Our Values: C ompassion guides our actions A loha inspires us in all that we do R espect and understanding are essential for the dignity of all E xcellence is our quest