You’ll need
Certifications
✓CPR and de‑escalation certification required within 30 days of hire.
Education
High School Diploma or GED preferred.
Qualifications
✓Previous experience in a psychiatric health‑care facility with chemical dependency, dual diagnosis, psychiatric, or geriatric patients preferred; strong clinical assessment skills required.
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About the role
Assess walk‑in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders.
What you’ll do
Assess walk‑in and phoneAssess walk‑in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders
Answer inquiry calls regardingAnswer inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments for callers seeking treatment
Collaborate with business officeCollaborate with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate
Provide clerical support toProvide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system
Maintain an appropriate stockMaintain an appropriate stock of forms and supplies to support the Care Coordination Department