Full employer posting
About NYC Health + Hospitals Queens Hospital Center is making good on its promise to the people of southeastern and central Queens to maximize both patient convenience and positive clinical outcomes. Residents of Queens can count on the delivery of quality medical care right in their own borough. In 2002 the hospital opened a state-of-the-art, 261-bed facility that includes the Queens Cancer Center, the first comprehensive cancer treatment center in the borough.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts 9:00 A.
M – 5:00 P. M Monday through Friday 35 hours Weekends as needed. Duties & Responsibilities
The Community Provider Relations Manager serves as the primary external liaison driving value-based care network growth and relationship development outside NYC Health + Hospitals/Queens. This role bridges strategic VBP alignment with active external field engagement—evaluating plan participation, building community network connections, and advancing external provider alignment.
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External Relationship Development & Network Growth: VBP Plan Assessment: Conduct detailed tracking and baseline evaluations of local community providers' referral patterns and enrollment with VBP-arranged health plans (such as MetroPlus and HealthFirst) associated with Queens Hospital. Active Network Solicitation: Build and expand the external community network through daily proactive connection points—including field outreach, local medical society meetings, and informational sessions—to solicit new provider partnerships.
Managed Care & Payer Assessment: Evaluate local community providers' participation, referral loyalty, and baseline enrollment in key VBP-arranged health plans (e.g., MetroPlus, HealthFirst) associated with Queens Hospital. External Strategic Advocacy: Champion Queens Hospital services among external healthcare entities, cultivating long-term, trust-based relationships to capture market share and align external providers with VBP goals.
Analytical & Operational Support: VBP Metrics Tracking: Evaluate external network performance data, quality scores, and referral submission trends to identify gaps and support strategic decision-making. Cross-Functional Coordination: Collaborate with internal VBP finance and referral teams to align external outreach strategies with hospital capacity and VBP contract goals. Reporting & Analytical Support: Provide comprehensive analytical support to internal and external clients.
Prepare detailed progress reports on referrals and quality measures for leadership decision-making.
1. Master’s degree from an accredited college or university in Accounting, Finance, Business Administration or a related discipline with an emphasis on accounting and financial systems; and two (2) years of responsible-level experience in fiscal management or administration with an emphasis on financial systems, management information and controls, one (1) year of which must have been in a responsible administrative or managerial capacity; or 2.
Bachelor’s degree from an accredited college or university in disciplines, as listed in “1” above; and three (3) years of experience, as described in “1” above, one (1) year of which must have been in a responsible administrative or managerial capacity. Department Preferences PREFERRED
Collaborative mindset with strong orientation towards achieving organizational objectives. Avid user of data with proficiency in analyzing and presenting performance metrics to support strategic initiatives; Working knowledge of database systems and project management tools to support operational efficiency. Strong interpersonal skills with the ability to engage stakeholders through clear communication.
Experience leading initiatives across departments and navigating organizational transitions. Benefits NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.
About the role
Queens Hospital Center is making good on its promise to the people of southeastern and central Queens to maximize both patient convenience and positive clinical outcomes.