Full employer posting
The Associate Chief Nursing Officer (ACNO), Emergency Services is a key executive leader responsible for strategically advancing the safety, quality, and operational excellence of nursing across the organization. This executive leader has overall responsibility for planning, development, coordination, implementation, and evaluation of nursing care delivery for emergency care programs/divisions for the provision of safe, high quality, clinical care system wide.
The ACNO collaborates with administrators, physicians, managers, and other providers to facilitate planning, implementation, and evaluation of strategic plans and initiatives. They will model and encourage professional practice that includes nursing autonomy, authority, accountability, and responsibility within the department. The ACNO oversees development & implementation of care delivery models, establish clear expectations based on standards of care defined by professional regulatory organizations and will successfully execute the established plans and the services through measurement, monitoring, analysis, reporting, and adjusting the direction, allocation, and utilization of available resources.
ACNO, Emergency Services, serves as a key partner in workforce development with keen focus on recruitment and retention efforts, focused on improving outcomes for patients, staff, and the broader health community. This role supports system-level Chief Nursing Officer, ensuring consistent implementation of best practices, regulatory compliance, and continuous improvement in patient care delivery, safety, and service.
DUTIES AND
Provide executive leadership and strategic direction for nursing practice in the areas of emergency and trauma services, including Sexual Assault Nurse Examiner (SANE) program, cardiovascular service line, emergency preparedness, public safety, EMS, and Administrative Nursing Supervisors across all system hospitals and locations. Direct and coordinates work plan associated with compliance with Pathways to Excellence standards, accreditation, and regulatory surveys.
Oversee the integration of evidence-based practices, trauma-informed care models, and regulatory compliance into daily operations. Standardize nursing policies, procedures, and practice models to promote excellence in patient care and staff performance. Mentor and support facility-level nursing leaders, and leads workforce planning efforts, including recruitment, retention, engagement and development strategies for nursing and clinical staff.
Champion the professional advancement of nurses. Drive system-wide initiatives to improve quality metrics, reduce adverse events, and foster a culture of safety, engagement, and accountability. Ensure consistent compliance with all federal, state, and accreditation standards including The Joint Commission, CMS, Massachusetts’ Department of Mental Health, and Massachusetts’s Department of Public Health regulations.
Utilize data and analytics to monitor quality and clinical performance, identify improvement opportunities, and drive accountability. Lead transformational initiatives to modernize behavioral health care delivery, nursing innovation, and technology adoption. Responsible for fiscal management, annual budget preparation, monthly variance reports, and overall operational effectiveness.
Collaborate closely with executive leadership, medical staff, and other clinical departments to align nursing and quality goals with organizational priorities. Involved in strategic planning for nursing across facilities. EDUCATION AND RELATED
Required: Master's degree in nursing (MSN) required, DNP preferred. License/Certification: Current, active, unencumbered RN license required. ANCC Certification, Nurse Executive NE-BC, NEA-BC, CCRN and/or CEN, or equivalent leadership/clinical credentials.
ALS required Minimum of 8 years post graduate experience with demonstrated clinical competence in the specialty area of emergency services. Minimum of 5 years of leadership experience in emergency care and public safety. Demonstrated ability to effectively collaborate across disciplines and care settings.
Demonstrated success in leading quality, safety, and workforce initiatives in multi-system or system-level environment. High clinical and business acumen. Proficiency with electronic medical record (EMR) documentation and Microsoft Office applications (Word, Excel, PowerPoint, Teams).
Preferred: Experience with quality improvement initiatives and change management. Experience in an ANCC Magnet/Pathways multi-hospital system. Experience working in a union environment.
Experience managing programs at multiple sites. TNCC preferred
8:00am - 4:30pm
About the role
The Associate Chief Nursing Officer (ACNO), Emergency Services is a key executive leader responsible for strategically advancing the safety, quality, and operational excellence of nursing across the organization.