Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough.
Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Entity: Clinical Practices of University of Pennsylvania Department: Surg Outpt EA-PMC Location: Penn Medicine University City- 3737 Market St Hours: Full Time
The Associate Clinical Manager will be responsible for overseeing the day-to-day clinical operations for the practice. The Associate Clinical Manager ensures compliance with TJC, CMS and DOH requirements across all practice locations. The Associate Clinical Manager oversees infection control standards in the practice and participates in EOC rounding in the practice.
The Associate Clinical Manager will communicate new processes, assist with coverage plans for unexpected needs and act as the subject matter expert for clinical questions and EHR optimization. The Associate Clinical Manager will support hiring, onboarding and orientation of new clinical staff, complete clinical competencies and performance appraisals. Typical scope for this role is: 2-10 = # of staff directly <15,000 = # of budgeted annual visits Complexity Factors (may involve a few of the following factors of practice complexity): 1 practice location, tier 1 coordination of inpatient services, coordination of care across several departments/entities, academic involvement (research initiatives, resident program), special clinical programs, regulatory requirements, support of external partnerships/collaborations.
Demonstrates how their role contributes to achieving success and uses resources appropriately. Ensures a commitment to providing service excellence and a safe working environment for patients, families, and staff. Strives to understand and value differences in others, race gender, nationality, and age- modify interactions as needed.
Participates in Entity and Department initiatives for Patient/Employee safety. Regularly meets with clinical staff to improve communication and build productive relationships. Patient Care Process: Establishes/updates work processes and work practices, and performs clinical duties to maintain workflows and adequate staffing levels.
In collaboration with clinical and operational leaders, manages team and individual performance in alignment with Penn Medicine's vision of service excellence. Clearly defines work processes, recognizes, and rewards individuals for a job well done, and addresses performance issues immediately. Recruitment and Retention of Staff Assists Manager with recruitment and retention and with onboarding.
Professional Development Assists with the development of clinical staff in collaboration with the Nursing Professional Development team. Ensures staff are compliant with clinical competencies and mandatory trainings. Regulatory Compliance: Assists the practice or clinical leadership with appropriate staffing, compliance (TJC CMS, DOH, OSHA), and continuous quality and safety improvement initiatives.
Maintains a focus on Quality and Safety Priorities including but not limited to the application of a quality improvement framework (FOCUS PDSA), High Reliable Organization principles, and safety event follow-up. Manages pay practices including accurate timecard review and approval, reviews and manages all overtime utilization. Assists with the implementation of change management strategies within the practice, in alignment with department, entity/Penn Medicine objectives.
Supports proactive communication and problem solving to enable high performance of team and individuals. Credentials: Licensed Practical Nurse (Required) ACLS or BCLS or PALS (Required) BLS/ACLS/PALS per specialty Education or Equivalent
H. S. Diploma/GED (Required) Education Specialization: Equivalent
• And Other (Required) Education Specialization: Graduate of a state approved Practical Nurse Program. Equivalent
• And 3+ years practical nursing experience We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.
Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity employer.
Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.