Associate - Guest Relations

Department Supported: Patient Experience Primary

Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization.

Requires a concierge level customer service attitude. Candidate

• High School Diploma/GED required. Ability to handle busy situations Microsoft 365 proficiency Ability to learn medical software Keen attention to detail Have a flexible schedule that allows for working all shifts when needed Earliest shifts start at 5:30 am and the latest shift can end as late as 6:30 pm Ability to learn and work in all workstations within the department No weekends Candidate Preferences:
• Previous concierge level customer service experience preferred.
• Previous healthcare experience involving patient/public contact preferred.

Part time · Day shift