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GENERAL OVERVIEW Receives, prepares, and processes specimens delivered to the laboratory. Responsible for answering telephone inquiries and stocking supplies. ESSENTIAL RESPONSIBILITIES Registers patients and performs test order entry into laboratory information system accurately and efficiently to ensure proper testing and charges of patient account.
(55%) Verifies specimen identification and prepares and processes specimens according to department procedures and protocols. (25%) Maintains the cleanliness of the work area and adequate supplies for efficient laboratory operations. Stocks supplies (5%) Provides support such as answering telephones, faxing reports, and send-outs.
(5%) Mentors MLA students in specimen processing utilizing AHN policies and procedures. (5%) Orders, performs and results waived testing. (5%) Performs other duties as assigned or required.
QUALIFICATIONS Minimum High School diploma or equivalent required. Preferred Graduate of a medical assistant program or a phlebotomy program receiving a medical assistant or phlebotomy certificate preferred. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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