You’ll need
Education
✓High School Diploma or GED • Strong customer service skills with clear verbal and written communication • Ability to multitask in fast-paced or high-stress environments • Proficiency with data entry and navigating multiple computer systems
Qualifications
Experience in healthcare registration or patient access • Knowledge of medical terminology and payer types (Medicare, Medicaid, commercial, auto, Workers’ Compensation) • Familiarity with Cerner or similar electronic health record systems preferred
39open roles
4support roles open in OH
35 miPort Clinton to Toledo
Full employer posting
- Full-Time
- Non-Exempt
- Onsite
- Port Clinton, OH Patient Access Department
- We’re hiring a Patient Access Associate to support accurate patient registration and deliver an exceptional check-in experience. In this role, you’ll ensure complete demographic and insurance information, verify medical necessity, and serve as a welcoming first point of contact for patients. This position plays a key role in smooth hospital operations and high-quality patient access. What You’ll Do Patient Registration & Intake
- Collect and verify patient demographics, insurance, and medical details to support accurate care
- Register and discharge patients in Cerner with high accuracy
- Complete Medicare questionnaires, required notices, and consent documentation
- Verify insurance eligibility and obtain authorizations for treatment Patient Experience & Communication
- Use AIDET communication principles to guide patients through next steps
- Greet and assist patients at assigned entrances and lobbies
- Maintain a professional, customer-focused environment Cross-Functional Coordination
- Communicate patient or departmental issues to leadership for timely resolution
- Review physician orders for accuracy, validity, and required signatures
- Notify clinical teams of special patient circumstances (VA benefits, no ID, BWC, etc.) Systems & Documentation Management
- Scan, verify, and maintain required documentation in the electronic record
- Use computerized tools to check medical necessity for outpatient testing
- Maintain logs, complete clerical tasks, and support departmental workflow Our Culture & Values We are guided by Integrity, Ownership, Compassion, and Respect , creating a supportive environment where patients and team members feel valued and cared for. Work Environment This is a 100% onsite position in Port Clinton, OH . Apply Today If you’re passionate about helping patients and ensuring a smooth healthcare experience, we’d love to meet you. Apply today to make a meaningful impact in our community. Requirements
- High School Diploma or GED
- Strong customer service skills with clear verbal and written communication
- Ability to multitask in fast-paced or high-stress environments
- Proficiency with data entry and navigating multiple computer systems Preferred
- Experience in healthcare registration or patient access
- Knowledge of medical terminology and payer types (Medicare, Medicaid, commercial, auto, Workers’ Compensation)
- Familiarity with Cerner or similar electronic health record systems
About the role
In this role, you’ll ensure complete demographic and insurance information, verify medical necessity, and serve as a welcoming first point of contact for patients. This position plays a key role in smooth hospital operations and high-quality patient access.