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BAYADA Home Health Care·Wilmington, MA

Associate, Referral Management

Full timeMon–Fri
iPosting details
ScheduleMon–Fri · Full time
EducationBachelor's degree preferred
ExperiencePrior knowledge of/experience with Medicare and OASIS a plus preferred
SourceBAYADA Home Health Care · posted Oct 1, 2026
✓Requirements
Certifications
✓BAYADA Home Health Care is currently seeking an Associate to join our Wilmington, MA M edicare certified Home Health Visits Office.
Education
Bachelor degree is preferred
Qualifications
✓Demonstrated record of successfully taking on increased responsibility (goal achievement)
✓Ambition to grow and advance beyond current position
✓Strong computer skills required (electronic medical record)
✓Excellent communication and interpersonal skills
Prior knowledge of/experience with Medicare and OASIS a plus preferred
Prior medical office or home care experience preferred
+Benefits
✓401(k) with match
✓Life and disability insurance
✓Wellness and mental health resources
✓Flexible scheduling
+BAYADA Home Health Care
WilmingtonMA · 17 mi to Boston
✓You’ll need
Certifications
✓BAYADA Home Health Care is currently seeking an Associate to join our Wilmington, MA M edicare certified Home Health Visits Office.
Education
Bachelor degree is preferred
Qualifications
✓Demonstrated record of successfully taking on increased responsibility (goal achievement)
✓Ambition to grow and advance beyond current position
✓Strong computer skills required (electronic medical record)
✓Excellent communication and interpersonal skills
Prior knowledge of/experience with Medicare and OASIS a plus preferred
Prior medical office or home care experience preferred
+Benefits
401(k) with matchLife and disability insuranceWellness and mental health resourcesFlexible scheduling
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About the role

If you are looking for an exciting career opportunity in a growing industry, a Client Services Associate could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability.

What you’ll do
Provide superior customer serviceProvide superior customer service and quality home care
Focus on referral managementFocus on referral management and processing referrals in a timely manner
Focus on supporting theFocus on supporting the client services manager in coordination of client services and emergent scheduling issues
Build lasting relationships withBuild lasting relationships with clients, referral sources, payors and community organizations
Develop strong, communicative relationshipsDevelop strong, communicative relationships with the team and external parties