Asst Mgr, Clinical Services- RN Hospice- Full Time, Days, 8 AM - 4 PM, Atlantic Visiting Nurse

The Assistant Manager Clinical Services (Hospice) is a full-time position with Atlantic Visiting Nurse’s (AVN), supporting the Hospice Department and provides executive support to the Hospice Director and Hospice Medical Director. Qualifications/Experience: Minimum of associate degree/or relevant experience Strong Computer Skills (especially competent in Windows Suite/Excel) Creative approach to agency document formatting and design Excellent communication and people skills Ability to work independently and as part of a team.

Duties &

• Provides oversight to the Hospice Clerical Staff. Orients and trains clerical staff Organizes and delegates clerical team functions Holds clerical team accountable to designated tasks Supervises day-to-day functions. Performance manages and completes annual performance evaluations. Supports the Operations of the Hospice Department: Maintains & communicates Hospice Daily Census reports/data. Referral tracking Admission tracking – Communicating to disciplines Entering NOE information Death/discharge/Revocation tracking- communicating to team, Assists with Consent & DNR process. Utilizes DocuSign to obtain signatures. Uploads in On
• Base Manages/tracks consents. Tracks/follow-up DNRs Coordinates services for hospice patients as indicated. Transportation Transfer to home care Assists in onboarding of new staff. Enter clinicians into Dragonfly database. Coordinates schedules as needed. Assists in the preparation of IDT meetings on a weekly basis. Coordinates agendas Coordinates attendees and schedules Communicate Hospice patient information including admission and imminent death information. Billing/finance Interdisciplinary team members Answering Service Coordinates booking of meeting rooms and sending of invites. Collaborates & follows up with billing & CAC department on resolutions of errors. Registration errors Incorrect death dates Medicaid status Generates, reviews, and follows- up on required reports. Mileage reports Authorization reports HOPE discharge report. Additional reports as required. Completes end of month reporting inclusive of CAHPS report Dragonfly & At Home Medical reports Accruals Room & Board Additional data as needed. Maintains forms/educational materials. Tracks inventory. Creation and formatting of new materials Utilizes the AHS ordering system to obtain materials from print shop. Assists/supports Hospice Physicians Time sheets F2F scheduling Coverage schedule/calendar Oversees Bereavement Coordinator support Coordinates/completes the end of day follow-up on prescriptions to Hospice MDs Ensure signatures and receipts from Dragonfly for delivery. Coordinates/communicates statuses with Care XM (answering service) Daily calendars/schedules Imminent death information Weekend On
• Call schedule Participate in agency survey preparation and support. Collaborate with Hospice Scheduler, Asst. Mgrs., and clinicians in the scheduling of visits adhering to regulatory requirements. Contract coordination Liaison for Medicaid Room & Board contracts for Nursing Homes & other Hospice related contracts Liaison for Respite contracts for facilities Administrative duties to assist & support Executive Director Home Care & Hospice, Hospice Director, and Hospice Medical Director & Hospice Leadership team: Maintain calendars Medical Director, Hospice MD, On
• Call, Time off. Book rooms and coordinates meetings for all Hospice leadership including room set up. Arranges for refreshments if required. Maintains meeting minutes for all Manager/Leadership level meetings. Assists & coordinates agency contract preparation and maintenance. Maintains and updates corporate records as needed. Submit reimbursements. Other Duties as Assigned. Required: 1. Bachelor's degree in health discipline or related field or 2. 2 years of experience in health discipline or relevant area. Preferred: 1. Master's degree in health discipline or related field. 2. EPIC training preferred

Full-Time