Train new providers and clinical staff on how to use athenaClinicals
Assists in EMR/EPM deployment/adoption problem resolution
Support new hires including onsite office presence as needed
Conduct workflow assessments and collaborate with QHC Corporate athenaClinical team to identify gaps and implementation needs
Maintain and cultivate strong working relationships with QHC Corporate athenaClinical team
Develop necessary training materials, tools and schedules to ensure successful Athena implementation, training, education, optimization.
Create and maintain a clinical optimization plan for the market in partnership with divisional leadership
Works collaboratively with providers and clinic staff to ensure the EMR clinical supports compliance with quality measures and meaningful use objectives that effect clinical process
Demonstrate an in-depth understanding of Athena as it relates to content and describe it to varied audiences
Attend and actively participate in all required implementation and enterprise-wide AMR calls
Maintain and monitor clinical inboxes and interface error queue daily
Provide general guidance and direction on the overall applicable workflows
Troubleshoot interface issues and assist in collector and communicator functionality
Round with all clinicians and clinical staff at least once a month to ensure clinical process are complaint and identify any challenges
Provide ongoing education/training/support to providers and clinic staff in areas relevant to Athena optimization
Track and document all relevant build changes (e.g., TAO, procedure temples, order mappings)
Develop training programs/materials, workflow designs, “how-to” guides and assignment grids
Promote and enforce QHC standards workflows and best practices

Athena Build Coordinator - Odessa Medical Group

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