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Behavioral Resource Technician (BRT) – Baystate Health Staffing Optimization Team (BHSOT)

Per diem
iPosting details
SchedulePer diem
RequirementsBLS · CPI certification required within 6 months of employment. · Certified Nursing Assistant (CNA) experience
EducationHS diploma/GED
Experience1+ years
SourceBaystate Health · posted Sep 16, 2026
✓Requirements
Certifications
✓CPR through the American Heart Association BLS Provider certification required prior to start.
✓CPI certification required within 6 months of employment.
✓Certified Nursing Assistant (CNA) experience
✓Approved Workplace Safety and De-escalation - Baystate Health, Basic Life Support - American Heart Association
Education
✓High School Diploma or GED.
✓GED or HiSET (Required)
Qualifications
✓Build experience across multiple behavioral health and patient care environments.
✓Work with different interdisciplinary teams and patient populations.
✓Choose between Facility BHSOT and System-Wide BHSOT opportunities.
✓Enjoy variety rather than working on one unit every shift.
✓Develop and strengthen behavioral health, patient observation, communication, and crisis-support skills.
✓Make a meaningful difference in the care and safety of patients across Baystate Health.
✓Receive applicable compensation differentials based on your assignment and eligibility.
✓Work without an on-call requirement.
✓Be part of a new program focused on staffing flexibility and supporting safe, high-quality patient care across Baystate Health.
✓Per Diem Options
✓Per Diem A
✓Per Diem A provides flexibility while maintaining a regular commitment to the BHSOT team. Employees are expected to work:
✓4 shifts per 6 weeks , or the equivalent of 48 hours
✓2 weekend shifts per 6 weeks , or the equivalent of 24 hours
✓1 major holiday and 1 minor holiday
✓Per Diem A positions are not benefit eligible .
✓Per Diem B
✓Per Diem B provides a higher level of scheduling commitment and increased compensation differentials. Employees are expected to work:
✓8 shifts per 6 weeks , or the equivalent of 96 hours
✓4 weekend shifts per 6 weeks , or the equivalent of 48 hours
Baystate Health offers flexible per diem options based on your desired level of commitment. preferred
The ideal BHSOT Pool BRT is an experienced clinical support professional who is comfortable working with patients who may have behavioral health, emotional, psychiatric, or safety-related needs and who can adapt to different care environments. preferred
+Baystate Health
Pay for this position
Employer-posted
$17.01 – $22.81/hr
Apply to Baystate HealthContact Recruiter about this role
✓You’ll need
Certifications
✓CPR through the American Heart Association BLS Provider certification required prior to start.
✓CPI certification required within 6 months of employment.
✓Certified Nursing Assistant (CNA) experience
✓Approved Workplace Safety and De-escalation - Baystate Health, Basic Life Support - American Heart Association
Education
✓High School Diploma or GED.
✓GED or HiSET (Required)
Qualifications
✓Build experience across multiple behavioral health and patient care environments.
✓Work with different interdisciplinary teams and patient populations.
✓Choose between Facility BHSOT and System-Wide BHSOT opportunities.
✓Enjoy variety rather than working on one unit every shift.
✓Develop and strengthen behavioral health, patient observation, communication, and crisis-support skills.
✓Make a meaningful difference in the care and safety of patients across Baystate Health.
✓Receive applicable compensation differentials based on your assignment and eligibility.
✓Work without an on-call requirement.
✓Be part of a new program focused on staffing flexibility and supporting safe, high-quality patient care across Baystate Health.
✓Per Diem Options
✓Per Diem A
✓Per Diem A provides flexibility while maintaining a regular commitment to the BHSOT team. Employees are expected to work:
✓4 shifts per 6 weeks , or the equivalent of 48 hours
✓2 weekend shifts per 6 weeks , or the equivalent of 24 hours
✓1 major holiday and 1 minor holiday
✓Per Diem A positions are not benefit eligible .
✓Per Diem B
✓Per Diem B provides a higher level of scheduling commitment and increased compensation differentials. Employees are expected to work:
✓8 shifts per 6 weeks , or the equivalent of 96 hours
✓4 weekend shifts per 6 weeks , or the equivalent of 48 hours
Baystate Health offers flexible per diem options based on your desired level of commitment. preferred
The ideal BHSOT Pool BRT is an experienced clinical support professional who is comfortable working with patients who may have behavioral health, emotional, psychiatric, or safety-related needs and who can adapt to different care environments. preferred
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About the role

Qualified candidates can expect to connect with Recruitment and may be invited to interview within the next few weeks. This gives you an opportunity to learn more about BHSOT, discuss your interests and preferences, and be considered as positions become available .

What you’ll do
Provide safety observation forProvide safety observation for assigned patients
Maintain a safe environmentMaintain a safe environment and interact with patients, families, and staff in a caring and professional manner
Provide direct patient careProvide direct patient care and assistance as assigned, including bathing, feeding, toileting, ambulating, turning, and repositioning patients
Observe patients closely andObserve patients closely and recognize changes in condition, behavior, mood, or activity
Report changes in theReport changes in the patient's condition or behavior to the nurse immediately