Full-Time; M-F 8-4:30pm
Make an Impact on Revenue Cycle Success Take ownership of assigned accounts and proactively work toward timely resolution and reimbursement. Investigate and resolve billing discrepancies, payment variances, and account balances. Verify all conditions for payment, including insurance eligibility, authorizations, coding accuracy, and patient responsibility.
Maintain thorough account documentation and ensure all activity is accurately recorded. Meet established productivity and quality standards while delivering exceptional results. Be a Trusted Resource for Patients and Payers Respond promptly and professionally to inquiries from patients, insurance companies, and other stakeholders.
Assist patients in understanding their accounts, payment options, financial assistance programs, and insurance coverage. Establish payment arrangements and guide patients through available resources when needed. Maintain the highest level of confidentiality and professionalism in every interaction.
Collaborate with leadership to resolve complex account issues and identify opportunities for improvement. Drive Claim Resolution and Denial Prevention Submit claims and account statements accurately and efficiently. Review denial and edit reports to identify trends and resolve reimbursement barriers.
Correct and resubmit claims when appropriate and support appeal efforts for denied claims. Recommend process improvements to reduce future denials and improve reimbursement outcomes. Prepare refund and write-off requests in accordance with organizational policies.
What Makes You Successful Strong attention to detail and ability to analyze complex account information. Excellent communication and customer service skills. Ability to manage multiple priorities in a fast-paced healthcare environment.
Knowledge of insurance billing, claims follow-up, payer requirements, and reimbursement processes. A proactive mindset with a commitment to problem-solving and continuous improvement.
Us? Stable Monday-Friday schedule with no weekends. Opportunity to make a direct impact on patient satisfaction and organizational success.
Collaborative and supportive team environment. Professional growth and development opportunities within healthcare revenue cycle operations.
The anticipated compensation range for this position is $19.00 – $21.85 per hour, commensurate with qualifications, education, experience, and other applicable factors. This position is exempt under the Fair Labor Standards Act. Additional compensation may be available in the form of discretionary incentive or other compensation programs.
Any such additional compensation is not guaranteed and is determined at the sole discretion of the organization based on applicable program terms, individual and/or organizational performance, and other eligibility requirements. Application Deadline Applications will be accepted through October 31, 2026. The anticipated application deadline is October 31, 2026, based on the Community’s good-faith expectation of the anticipated recruitment timeline.
Community may extend the application deadline if needed and will update the posting accordingly. Education High School (required)