About the role
Primary City/State: Sonoran Crossing Medical Center - 33400 N 32nd Ave Phoenix, AZ 85085 Category: IT Product and Project Management
Day Department: Technology Management Full Time- Mon-Fri, 7:00am - 3:30pm HonorHealth Shea Medical Center $5,000 New Hire Sign On Bonus Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness.
Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
JOB SUMMARY Responsible for installing, repairing, calibrating, performing preventative maintenance, electrical safety, and performance verification, on most medical equipment at the board/module level with assistance or direct supervision.
Installs, repairs, and calibrates clinical equipment at a component level. Inspects incoming equipment for compliance with codes, standards and manufacturer’s recommendations. Performs scheduled/preventive maintenance, electrical safety inspections, and quality assurance consistent with applicable regulatory standards on assigned medical equipment in a timely manner.
Repairs patient care equipment, medical communications equipment and PCs to board/module level through and understanding of electronics theory and applications including operating systems and PC repair. Reads detailed electronic schematics. Troubleshoots equipment using available test equipment.
Monitors the work of outside contractors/vendors engaged in equipment repair. Provides customer relations and resolves equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communication with customers regarding the status of equipment repairs.
Proactively solves technology issues when appropriate. Coordinates/schedules service (self, vendor and, when appropriate, other technicians) via management of customer expectations. Performs device investigations related to regulations and/or incident reporting under supervision if applicable.
Participates in the “on call” rotation as necessary. Documents all work performed, maintains parts, supplies, tools, test equipment and technical literature by completing service reports and supplemental productivity documentation in an accurate and timely manner. Maintains an accurate and current parts inventory.
Assists manager in maintaining a comprehensive library of technical literature. Assists with equipment installations and project work involving patient care, medical communications technology, and clinical application networks. Trains field technicians with less expertise in preventative maintenance and repair of medical equipment, and service delivery methods when appropriate.
The following may be reassigned: Resolves routine product or service problems to ensure customer satisfaction, performs or schedules investigative tests, repairs and overhauls on products as required by the customer, and recommends corrective services to resolve customer complaints. EDUCATION Other / Certificate or Associated degree from Vocational or Specialized Training in Biomedical Engineering, Electronic Engineering, related study or 5 years progressive biomed experience.
Required Associates Preferred EXPERIENCE 3 years related experience Required 5 years related experience Preferred LICENSE AND CERTIFICATIONS Drivers License (DL) - License, Driver License And insurable Required We're all in for your career.