Business Office Associate, Lakelands ENT, Full Time

Performs all aspects of the front office including patient registration, answering phone lines, scheduling patient appointments, and assisting with routing patient issues to the proper person for resolution. Ensures all demographic data is collected and is entered correctly into the computer. Enters insurance information, co-pay and co-insurance information and scans identification and insurance cards as required.

Uses EMR system practice management and electronic medical record systems proficiently as primary source of documentation of all patient visits and correspondence.