Business Office Financial Counselor

Join our team and make a difference behind the scenes of patient care! Geisinger Behavioral Health Danville is seeking a detail-oriented and customer-focused Financial Counselor to join our growing Business Office team. This role serves as a vital link between patients, families, insurance providers, and the facility by ensuring accurate insurance verification, billing support, and collection processes that help patients access the care they need.

• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients that request payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment. OTHER FUNCTIONS:
• Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws. GBDAN