Business Services Support Specialist - CareResource Hawaii, Clinical Support (Full Time, 40, Day)

Starting

• $23.00/hour The starting pay displayed above may be higher commensurate with experience, or subject to the provisions of the applicable collective bargaining agreement. A member of The Queen's Health Systems family of healthcare companies, CareResource Hawaii is here to provide home-based healthcare services to our communities on O'ahu and Moloka'i. CareResource Hawaii is committed to providing the highest quality of care and service to our patients and clients in order to fulfill the intent of our royal founders, Queen Emma and King Kamehameha IV, of providing in perpetuity quality healthcare services to improve the well-being of Native Hawaiians and all of the people of Hawaii. We are dedicated to promoting independence and quality of life at home. Caring for our community at home with their 'ohana is our commitment. Responsibilities Effective Date: 03/24 I. JOB SUMMARY/RESPONSIBILITIES:
• Under the general direction of the Business Services Manager, provides support services to the Medicare Certified Division staff. Performs a variety of duties including verification of health insurance claims numbers and benefits coverages; process and obtains insurance authorizations; assists with referral intake process, maintains and processes incoming FAXs via Billing FAX server.
• Orders medical supplies for patients; maintains medical supply/equipment inventory.
• Performs various duties including data entry, word processing, creating, and maintaining files, assembling, and distributing required material data for reports and projects. II. TYPICAL PHYSICAL DEMANDS:
• Finger dexterity, seeing, hearing, speaking,
• Constant: sitting, reaching above, at and below shoulders; repetitive arm/hand motion and frequent gripping of objects.
• Frequent: standing, walking, stooping/bending, and twisting body.
• Occasional: lifting/carrying up to 35 pounds, pushing/pulling up to 3.5 pounds of force. III. TYPICAL WORKING CONDITIONS:
• Not subjected to adverse environmental conditions.
• Frequent exposure to noises typical of an office environment.
• Minimal exposure to toxic substances and communicable diseases. IV.

A. EDUCATION/CERTIFICATION AND

• High school diploma or equivalent. B.

• Prior office experience; answering telephones and contacting people.
• Proficient in Microsoft Office, Word, and Excel.
• Ability to organize, prioritize and manage multiple projects simultaneously.
• Ability to operate office equipment including facsimile, calculator, and copier with accuracy.
• Ability to communicate effectively in English, both orally and in writing.
• Ability to verbally communicate with people to obtain basic information (via telephone, e-mail or in person).
• One (1) year work experience in a home care organization or healthcare office environment preferred. Equal Employment Opportunity Equal Opportunity Employer / Disability / Vet