Job Duties: Provide excellent customer service. Maintain a safe, secure, and healthy work environment by establishing and following policies and procedures. Verify patient information by interviewing patient and confirming purpose of the visit.
Determine if the purpose of the visit is urgent or emergent and whether it should be taken directly to the ER. Collect patient demographics upon arrival. Secure patient information and maintain patient confidence by keeping patient information confidential.
Verify patients’ insurance is active plus verify copay amount due at discharge. Prepare patients for exams by collecting medical history, vital signs and required clinical information. Document patients' current medications and all allergies.
Assist provider during testing, examinations and procedures when needed. Follow provider's instructions to complete patient treatment. Provide and record all medications and immunizations ordered by provider and given to the patient.
Take patients’ specimens and carry out laboratory test(s) ordered by the provider. Stocking exam rooms. Keep supplies ready by taking inventory of stock; communicate with the manager when an order needs to be placed.
Perform administrative duties such as answering incoming calls, returning calls, and verifying lab and x-ray reports are received. Demonstrate and encourage team behavior and exceptional patient/guest experiences. Uphold and promote patient safety and quality.
Qualifications
Medical assistant certification from the Board of the American Association of Medical Assistants.
1 year of previous experience in a clinical or hospital environment preferred. Additional Skills/Abilities: Excellent assessment skills, ability to work collaboratively in a team setting. Excellent written and verbal communication skills.
The ability to work independently and effectively in a busy environment. Knowledge of EMRs and regulatory practices.
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