Assists provider by rooming patient, documenting signs/symptoms, obtaining blood pressure, weight, height and temperature as pertinent. Completes medical history forms. Will generally be assigned to a high-volume provider.
Performs set-up for procedures and assists provider with procedures, which may include performing dressing changes, ear washes, catheterizations, removing sutures and staples, removing castings, breathing treatments, assisting with cast application and DME fittings, EKG’s, urinalyses, strep, flu, pregnancy tests, and some injections as directed by the provider and dependent upon the providers’ specialty. Acts as a clinical resource for other Certified Medical Assistants.
Actively participates in departmental performance improvement activities or special projects. Serves as the electronic medical record super-user or expert within practice. Assist with new Certified Medical Assistant orientation and onboarding.
Assist with Medical Assistant student clinical education as requested. Assist with supply ordering as directed by Practice Administrator. Schedules tests, radiology exams and appointments with specialists as requested by the provider and/or patients.
Enters all information pertaining to check-in/check-out as necessary in an appropriate manner in the EMR. Performs prior authorizations as required. Notifies office referral specialist when insurance referral is required.
Assists provider with office exams, obtaining height, weight, BMI and other pertinent information as required. In Family Physicians, Women’s Care, Internal Medicine and Pediatrics: May administer immunizations. Updates immunization records and records VFC immunizations in VFC log.
Performs phone triage when scheduled, including fielding patient medical questions, test results, medication refills, and call-backs to patients as directed by provider or requested by patient. Faxes/calls/transmits prescription refills as directed by provider. Performs walk-in patient duties as scheduled, which may include: triage, injections, blood pressures, urinalyses, medication sample requests, collecting history and other information from the patients to be relayed to the provider for direction.
Functions as a resource to visitors, providers and staff; greets everyone promptly and courteously. Clearly communicates and continuously supports the Mission and Values of JMH. Performs additional duties not addressed here as assigned by the Practice Administrator, practice site provider and/or the JMH Vice President of Physician Practices.
Conducts all activities in compliance with applicable laws, regulations, standards, and JMH policies and procedures including Blood and Body Substance Precautions. EDUCATION, EXPERIENCE AND TRAINING: Requires: (1) Associates Degree in Medical Assisting and three (3) years of experience working as a Medical Assistant; or (2) High school diploma or equivalent and five (5) years of experience working as a Medical Assistant.
Current CMA (AAMA), RMA, NCMA or CCMA certification required. Current BLS or CPR for Healthcare Providers certification required. Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana.
The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis. All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law.
M-F 8A-5P FTE 80 hours per pay period