Full employer posting
The Ophthalmic Assistant will perform basic patient triage and assist patients to and from the examination rooms. The Ophthalmic Assistant will assist with direct patient care and clerical duties associated with all aspects of patient care within the clinic setting. The contribution of the Ophthalmic Assistant to the clinic health care plan ensures optimal patient flow thought the health care delivery system at the North Oaks Clinics.
Other information: Other information: Two (2) years of ophthalmic office practice experience required. Specialized or Technical Education Required: High school diploma or equivalent. Training program completion preferred: Completion of an ophthalmic training program Completion of a certification program (JCAHPO based).
Coding certification is preferred. Required Certifications (one of the following): Certified Ophthalmic Assistant (COA) Certified Optometric/Ophthalmic Coder (OCS/CPOC) National Contact Lens Certified (NCLE) Corporate Certified Ophthalmic Assistant (CCOA) Additional Certifications Preferred: Ophthalmic Scribe Certification (OSC) Ophthalmic Surgical Assisting (OSA) Registered Ophthalmic Ultrasound Biometrist (ROUB) Certified Diagnostic Ophthalmic Sonographer (CDOS) Manual or Physical Skill Required:Must be capable of assisting with the lifting and moving of patients.
Must have a thorough knowledge of body mechanics. Must be capable of prolonged standing and walking. Physical Effort Required:Strength: LightPush: OccasionallyPull: OccasionallyCarry: OccasionallyLift: OccasionallySit: OccasionallyStand: FrequentlyWalk: Frequently
Greet patients presenting to the office in a courteous and friendly manner. Call patients from the waiting area in the order their chart becomes available. The Ophthalmic Assistant will prepare the patient for the physician encounter.
Document the Master Problem List and Medication List as well as indicate the patient’s chief complaint(s) in the patient’s medical record. Perform preliminary eye function testing, including preliminary test and ocular measurements(both anatomic and functional), and explains procedures and medications to the patient. Work closely with the ophthalmologist or optometrist to gather patient information necessary to complete the exam, formulate a plan of care and diagnosis.
Provide eye care and corrective lens information and education. Assist with in-office procedures and dressing application. Job functions may include specific patient testing (i.e.
B Scans), Surgical Assistance, additional testing, and direct patient care based on the instructions and directions from the provider and certifications. Assist with stocking and maintaining supplies in the patient care areas. Assist with the washing, identifying and returning of instruments to Sterile Services Department for sterilization.
Assist with the collection and preparation for transport of patient specimens in accordance withUniversal Precaution Policy, clinic and laboratory requirements. Assist with cleaning the patient treatment area after the patient visit is completed. Perform waived laboratory testing as ordered.
(Refer to clinic specific laboratory policy and procedure manual). Perform daily quality control and clinic checklist functions as assigned. (Refer to clinic specific policy and procedure manual.)Attention to patient’s/significant other’s psychosocial needs by appropriate social interaction.
Assist physicians and other staff members, as needed. Call in medication refills and return calls in response to patient’s messages as directed by a physician. Issue physician’s excuse for school/work.
Make copy of excuse and place in patient’s chart. Schedule hospital tests as directed by a physician. Obtain proper pre-authorization as required.
Ensure procedures meet medical justification, if applicable, or have an ABN signed. Call patients regarding test results as directed by a physician. Assist in the retrieval, logging and stocking of sample medications.
Communicate effectively by expressing ideas clearly, actively listening and always following appropriate channel of communication. Demonstrate responsiveness to others ensuring a complete follow up on matters requiring additional attention. Follow any other job related instructions and perform any other job related duties as requested by department management.
Consistently attend monthly staff meetings. Follow North Oaks Health System’s compliance programs and federal and state regulatory guidelines.
About the role
The Ophthalmic Assistant will perform basic patient triage and assist patients to and from the examination rooms. The Ophthalmic Assistant will assist with direct patient care and clerical duties associated with all aspects of patient care within the clinic setting.