Clerical Associate Level IV *Provisional*

About NYC Health + Hospitals NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services.

Our diverse workforce is uniquely focused on empowering New Yorkers. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts 9:00 A. M – 5:00 P. M Duties & Responsibilities SUMMARY OF ESSENTIAL DUTIES AND

Management of Calendar for Chief Revenue Officer and other Revenue Cycle Services leadership Maintain several meeting series Schedule ad hoc meetings Surveil schedule and resolve conflicts Manage telephone communication; route calls as appropriate Review, respond to, and track incoming billing complaints Review incoming mail for Revenue Cycle Services; respond and redirect as needed Coordinate the onboarding and offboarding process for staff, including securing equipment and managing access requests to financial systems and payer portals Assist with maintenance of Revenue Cycle Sharepoint site Develop and maintain departmental table of organization and contact lists, Develop and maintain a variety of administrative support guides for RCS staff reference Coordinate logistics for in-office functions including room reservations, audio-visual set up and materials preparation Assist Revenue Cycle Learning and Development team with class enrollments, certificate design and preparation, classroom preparation as needed.

Prepare, maintain and monitor purchase orders in accordance with departmental budget; Review invoices and submit for payment Maintain electronic files for all material, including documents for vendor, invoices, correspondence and contracts Review and approve timesheets as delegated by Chief Revenue Officer

1. A high school diploma or its educational equivalent; and 2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

Department Preferences Minimum six months experience, preferably in a health care setting Benefits NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.