Clerk - Admissions / Emergency Room

💙 Join the Patient Admissions Team at Bingham Healthcare Be the First Friendly Face. Make Every Patient Feel Welcome. Are you a people person who loves helping others, staying organized, and keeping things running smoothly?

Bingham Healthcare is looking for a dependable, detail-oriented Patient Admissions Clerk to join our growing team! You’ll be one of the first points of contact for patients and families, helping them navigate the admissions process, complete necessary paperwork, understand where they need to go, and feel welcomed when they arrive. You’ll also support registration, insurance information, payments, and communication across the hospital.

If you enjoy a fast-paced environment, can keep your cool when things get busy, and believe great healthcare starts with great service, this could be the perfect opportunity for you! Part-Time and Per-Diem positions available! ⭐ Why Choose Bingham Healthcare? Bingham Healthcare is one of Southeast Idaho’s leading healthcare organizations, built on a commitment to quality care, compassion, teamwork, and community.

When you join Team Bingham, you’ll be part of a supportive, mission-driven organization where every interaction matters. Make a Difference from the Start: Help patients and families feel comfortable and informed when they arrive. Be Part of the Team: Work alongside hospital staff, physicians, and other departments to support a positive patient experience.

Build Valuable

• Gain experience in patient registration, healthcare administration, insurance information, and customer service. Every Day Is Different: Support a busy hospital environment where priorities can change throughout the day. Serve Your Community: Help create a welcoming, compassionate experience for the people who count on Bingham Healthcare. 💙 Amazing Benefits—For Part-Time Team Members! At Bingham Healthcare, we believe taking care of our team is just as important as taking care of our patients. That’s why eligible part-time employees can enjoy a competitive benefits package designed to support their health, financial well-being, and work-life balance. Depending on eligibility, benefits may include: Medical, Dental & Vision Insurance Prescription Drug Coverage Employer-Paid Life Insurance Supplemental Life Insurance Options Long-Term Disability Coverage Competitive 401(k) with Employer Match Generous PTO & Sick Leave Employee Wellness & Support Resources Professional Development Opportunities Part-time work can come with some pretty great perks! Join a team that values you, supports your well-being, and recognizes the important role you play in caring for our community. Benefits are subject to eligibility requirements and applicable plan terms. 💙 Why You’ll Love This Role People-Focused Work: Help patients and families navigate the admissions process with confidence. Variety in Your Day: Balance registration, answering phones, providing directions, and assisting with payments. Problem-Solving: Help connect patients with the right resources when they need additional assistance. Teamwork That Matters: Keep information flowing between patients, families, and hospital departments. A Chance to Make Someone’s Day: A friendly greeting and a little reassurance can go a long way. 🏥 Position Summary The Patient Admissions Clerk is responsible for collecting and entering patient demographic and insurance information accurately and promptly. This position explains the admissions process, provides directions to hospital service areas, and coordinates escorts for patients who need assistance. Additional responsibilities include processing payments, answering telephone calls, directing inquiries, explaining patient rights and hospital regulations, and referring patients to financial counseling resources when appropriate. The ideal candidate is professional, organized, comfortable working with the public, and committed to protecting patient privacy while delivering excellent customer service. 📋 What You’ll Do Patient Registration & Admissions Collect and enter patient demographic and insurance information accurately and promptly. Obtain signed statements and required documentation to support hospital procedures. Route appropriate forms and copies to designated departments. Explain the admissions process and provide directions to the appropriate service areas. Coordinate with greeters to arrange escorts for patients who need assistance. Explain hospital regulations, visiting hours, payment procedures, and patient rights. Patient & Family Support Treat patients and families with respect, dignity, and compassion. Provide clear explanations and verbal reassurance when needed. Identify patients who may need help paying their bills and refer them to a financial counselor or appropriate agency. Answer questions professionally and help direct patients and families to the right resources. Communication & Hospital Support Answer telephone calls politely and direct information to the appropriate personnel or family members. Operate the hospital switchboard and direct incoming calls when the switchboard operator is off duty. Communicate clearly and professionally with supervisors, coworkers, physicians, patients, and the public. Handle cash payments, record transactions, provide change and receipts, and balance the cash drawer. Protect confidential patient information in accordance with HIPAA and applicable state and federal regulations. Perform other duties as assigned. ✅ What We’re Looking For
• ️ Friendly & Professional: You enjoy working with people and know how to make patients feel welcome.
• ️ Detail-Oriented: You understand the importance of accurate information, paperwork, and payments.
• ️ A Clear Communicator: You can explain information, follow written instructions, and communicate effectively with a variety of people.
• ️ Organized & Dependable: You can manage multiple responsibilities and keep tasks moving in a busy environment.
• ️ Calm Under Pressure: You can work well with others, even during stressful or challenging situations.
• ️ Comfortable with Numbers: You can perform basic math involving whole numbers, fractions, and decimals.
• ️ Patient-Focused: You understand that every patient and family deserves courtesy, dignity, and respect. 📌 Job Requirements Education High school diploma or equivalent. Experience One to three months of related experience and/or training, or an equivalent combination of education and experience, preferred. Licenses & Certifications Certified Nursing Assistant (CNA) preferred. Basic Life Support (BLS) required within six months of hire. Non-Violent Crisis Intervention (NVCI) required within six months of hire. Schedule Part-time and per-diem positions available. 🌟 Ready to Be the Welcome Patients Remember? Every healthcare journey starts somewhere. For many patients, it starts at admissions—with someone who can answer questions, offer reassurance, and help make an unfamiliar experience feel a little easier. If you’re ready to bring your people skills, attention to detail, and positive attitude to Bingham Healthcare, we’d love to hear from you! Bingham Healthcare — Experience Excellence. Patient Admissions Clerk
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