✓You’ll need

Certifications

✓Required if incumbent lacks Bachelors degree. 8 years of experience in Significant analytical troubleshooting techniques in desktop and network problem management including operating systems, telephony, cable and Wi-Fi and ability to document and share findings required. 2 Relevant Certifications

Qualifications

✓AA/AAS required. BA/BS preferred.

✓10+ years of experience in providing technical support relevant to job duties.

✓Weight Requirement - Light (up to 20 lbs)

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About the role

Responsible for the installation, repair and maintenance of desktops, laptops, peripherals, phone sets, cabling, software, printers and MFPs and all other end user technology products. Responsible for managing Request and Project works as assigned. Education And Credentials AA/AAS required. BA/BS preferred. Experience 10+ years of experience in providing technical support relevant to job duties. Required if incumbent lacks Bachelors degree. 8 years of experience in Significant analytical troubleshooting techniques in desktop and network problem management including operating systems, telephony, cable and Wi
Fi and ability to document and share findings required. 2 Relevant Certifications (Avaya, Microsoft, Project Management, Cisco) Working Conditions Essential: * Weight Requirement - Light (up to 20 lbs) Job Details Department : KH Information Technology Client Services Standard Hours Bi
Weekly : 75.00 Weekend/Holiday Requirement: Yes On Call Required : Yes With Rotation: Yes Scheduled Work Hours: 8:00am - 4:00pm Work Arrangement : Onsite Union Code : N00 - Non Union KH Requisition ID# : 25715 Grade : HR213 Pay Frequency : Bi
Weekly Salary Range: $36.41 - $50.06 *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!

Client and Network Analyst

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About the role