You’ll need
Certifications
✓Ancillary application training and certification required.
Education
✓Bachelor's degree required. 4 years of applicable experience may be substituted in lieu of degree.
Qualifications
✓Proven ability to successfully execute multiple assignments simultaneously in a matrixed environment.
✓Demonstrated critical and analytical thinking proficiencies.
✓Strong written and verbal communication skills.
✓Demonstrated troubleshooting competencies.
✓Excellent organizational management skills.
✓Two (2) years of applicable experience.
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About the role
Under minimal supervision, this position is responsible for one or more ancillary applications that may integrate with Epic applications.
What you’ll do
Escalates software application issuesEscalates software application issues as appropriate
Designs workflow diagrams toDesigns workflow diagrams to support both technical and end user processes
Trains staff on softwareTrains staff on software use, including Epic integration workflows
Offers and implements workflowOffers and implements workflow or technical related enhancement ideas
Tests and supports softwareTests and supports software, workflows, and any relevant system interfaces