WE ARE INSIGHT At Insight Hospital and Medical Center- Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients.
Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now! Job
Insight Hospital and Medical Center is seeking a detail-oriented and proactive Clinic Coordinator to ensure efficient daily operations of our outpatient clinics. The Clinic Coordinator plays a key role in maximizing clinic capacity, coordinating physician schedules, and monitoring clinic productivity. This position will track growth metrics, follow the patient life cycle to ensure referrals and follow-ups are completed, and support physicians and staff in delivering excellent patient care.
The ideal candidate demonstrates strong organizational skills, a proactive mindset, and the ability to balance administrative precision with outstanding patient service. Duties: Ensure clinics are operating at maximum efficiency through proactive oversight and workflow management. Coordinate physician schedules, adjusting for clinic needs, patient demand, and productivity goals.
Monitor and track clinic productivity; generate reports, identify trends, and recommend strategies to improve efficiency. Develop, track, and execute growth metrics to support service line and organizational goals. Follow the patient life cycle by monitoring referrals, appointments, and follow-ups to ensure patients are scheduled and seen in a timely manner.
Serve as a liaison between providers, staff, and patients to resolve scheduling or operational concerns. Assist with patient registration, scheduling, and EMR documentation as needed to maintain clinic flow. Adhere to hospital standards.
Monitor and report on key performance indicators for clinic operations. Support and participate in internal and external marketing efforts to promote clinic services, build referral networks, and enhance patient engagement. Contribute to a positive and collaborative work environment.
Perform all other duties as assigned.
Excellent organizational and time-management skills. Ability to analyze data and develop actionable growth strategies. Knowledge of medical terminology and outpatient clinic operations preferred.
Strong interpersonal and communication skills, both verbal and written. Demonstrated problem-solving skills and ability to work under pressure. Proficiency in EMR systems and Microsoft Office Suite (Excel, Word, Outlook).
Strong attention to detail with a focus on accuracy. Ability to multitask in a fast-paced, high-demand environment. High school diploma or GED required; associate or bachelor’s degree preferred. 1–2 years of clinic coordination, patient access, or healthcare administration experience preferred.
Physical
May be expected to lift up to 15 - 30 pounds with assistance. May be expected to push or pull 30 - 100 pounds with assistance. Work is of medium demand; walking or standing most of the time while on duty.
Visual and auditory acuity and manual dexterity are essential to performing designated duties required. May be subjected to stressful situations and the need to manage competing priorities. Physical conditions are clean, neat, and well lit.
Hours of duty may be irregular or extended due to physician schedules or clinic requirements.