Clinic Manager

This position provides leadership support to the Divisional Director, Patient Registration Supervisor (PRS) and RN Clinical Manager. Responsible for recruitment support of new staff and re-recruitment of current staff. Works with Patient Registration Supervisor and RN Clinical Manager to ensure proper Provider and Clinic staffing schedules are meet daily.

Provides operational training and conducts performance reviews, as needed. Continually reviews Front End process and Clinical process to ensure optimization and compliance needs are met. Works closely with the Divisional Director to resolve internal and external issues as they arise.

Associates or Bachelors in Business Management or equivalent. Training and

Diversified experience in medical field preferred. Prior experience in Urgent Care Registration processes required. Knowledge of but not limited to admitting/registration process, receivables management, credit and collections procedures, billing forms, medical billing regulations, basic knowledge of medical coding, insurance benefits verification, and knowledge of HMO/PPO payors.

Minimal

Must have the ability to audit. Must be currently meeting and exceeding all work goals (Internal candidates). Requires strong organizational abilities, proficiency in excellent professional customer service, oral and written communications, accurate and efficient keyboarding with strong competencies in the use of common office software applications.

Requires effective teamwork skills and the ability to meet deadlines and productivity standards. Ability to maintain calm temperament under stressful conditions. Job Knowledge: General knowledge of medical business office practices.

Strong oral and written communication skills. Basic understanding of business application software. Ability to maintain calm temperament under stressful conditions.

Good math skills, deductive reasoning and general office machine operations required. Possess knowledge on how to direct, control and supervise the activities of all non-clinical staff. Familiarity with data processing and procedures.

Must be able to coordinate the activities of numerous subordinates. Must be able to schedule, meet and maintain daily and monthly routines, assign personnel, and maintain integrity of records. Must possess analytical and problem-solving skills as well as the ability to work and communicate effectively with other department supervisors and management.