You’ll need
Education
✓High school diploma or equivalent required.
Qualifications
✓0–1 year of healthcare office experience required.
✓Basic proficiency with Microsoft Office applications.
✓Knowledge of general office operations, procedures, and standards, including filing, copying, scanning, printing, and faxing.
✓Ability to manage phone systems, handle non-routine calls, and resolve routine issues appropriately.
✓Strong written and verbal communication skills, including the ability to compose clear messages and take complete, accurate notes.
✓Strong organization and time management skills, with the ability to balance multiple tasks and follow established protocols.
Additional Job Details (if applicable) preferred
Benefits
Medical, dental and visionPaid time offTuition assistanceRetirement plan
About the role
Join a team where your organization, communication skills, and commitment to exceptional service help create a positive experience for every patient.
What you’ll do
Greet and assist patientsGreet and assist patients, creating a warm and professional first impression
Answer incoming calls, respondAnswer incoming calls, respond to routine inquiries, take accurate messages, and route calls appropriately
Schedule patient appointments, maintainSchedule patient appointments, maintain appointment records, and support check-in and check-out processes
Process referrals, diagnostic ordersProcess referrals, diagnostic orders, lab orders, patient forms, billing forms, and documentation for the medical record
Monitor patient flow andMonitor patient flow and waiting room activity to help support an efficient practice environment