You’ll need
Certifications
Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred
Education
✓High School Diploma or Equivalent required
Qualifications
✓Office experience 2-3 years required
✓Proficiency with all Office Suite, Knowledge of office operations and standards, and understanding of office procedures, including filing, copying, scanning, printing, and faxing.
✓Ability to use the phone system, manage more non-routine phone calls, and solve routine issues as appropriate.
✓Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
✓Understanding written sentences and paragraphs in work-related documents, corresponding and communicating with others clearly and effectively (including composing/editing e-mails, memos, and letters), and taking complete and accurate messages.
✓Managing one's own time and the time of others.
✓Well-organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
✓Additional Job Details (if applicable)
Benefits
Benefits package (see posting)
About the role
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.
What you’ll do
Perform routine administrative andPerform routine administrative and clerical duties relating to a clinical service or physician practice office
Make patient appointments andMake patient appointments and maintain appointment records
Greet and assist patientsGreet and assist patients
Answer telephones, assist callersAnswer telephones, assist callers with routine inquiries, and schedule appointments
File materials in patientFile materials in patient folders and print appointment schedules