Clinical Coordination Center Clerk

C Clinical Coordination Center Intake Clerk Position information Title: Clinical Coordination Center Intake Clerk Facility: Fidelity Health Care Job Reports to: Manager, Patient Care Coordination Premier Health Mission, Vision, and Values The Premier Health Mission We Care. We Teach. We Innovate.

We Serve The Premier Health Vision To inspire better health The Premier Health Values Integrity Compassion Authenticity Respect Excellence

General Summary/Responsibilities: The Clinical Coordination Center Intake Clerk provides administrative support for patient care area. These duties include flexibility by 100% remote from home using Home Care Home Base System, data entry of referral information, benefit verification, initial authorization of services, initial patient contact, and other duties as assigned. Qualifications Education Minimum Level of Education Required: High School completion / GED Additional

• Type of degree: Associate’s degree preferred
• Area of study or major: N/A
• Preferred educational

• N/A
• Position specific testing requirement: N/A Licensure/Certification/Registration
• N/A Experience Minimum Level of Experience Required: No prior job-related work experience Prior job title or occupational

N/A Prior specific functional

N/A Preferred

Medical terminology with three years’ experience preferred. Demonstrated competency of standard medical terminology. Other experience

• N/A Knowledge/Skills
• Basic computer knowledge. Must have demonstrated working knowledge with Windows 98, Microsoft Word, and Excel.
• Demonstrated competency of standard medical terminology.
• Ability to resolve ongoing intake staffing concerns with critical thinking abilities.
• Typing proficiency of a minimum of 35 words per minute.
• Strong organizational skills as well as excellent verbal communication skills.
• Strong customer service skills.
• Ability to be flexible, creative and proactive with staff and customer needs.