Full employer posting
The Clinical Lab Assistant (CLA) receives specimens and verifies identification on these specimens, verifies information on the written request, transfers this information into the computer system and sends the specimen to the appropriate testing area(s). The CLA retrieves laboratory data and reports and assists authorized personnel, while maintaining patient confidentiality. The CLA handles all reference laboratory testing ordering, processing, packaging and resulting.
This individual is the hospital liaison between Ellis Medicine providers and reference laboratories. The CLA is also responsible for processing samples for Medical Oncology studies. The CLA is an individual who is detail oriented, focused, and able to multitask.
PRIMARY RESPONSIBILITIES OF THE POSITION: Professional Skills Proficient in Microsoft Office (Excel, Word) and experience with electronic health records or LIS software. Able to navigate and access multiple computer applications as needed. Familiarity with medical terminology is highly desirable.
Acts as the first point of contact by answering phone calls and managing inquiries. Performs patient registration which involves verifying patient identification, entering patient demographics and specimen details in the LIS. Able to perform heavy data entry into the LIS.
Check and maintain RRD log/faxes. Check “Outstanding Worklist”. Resolves billing issues related to CPT and ICD 10 coding errors.
Will be responsible for billing reference miscellaneous test orders – maintain a data base and post charges into Sorian Financials. Prepares specimens for transport to reference laboratories (electronic batches, manual requisitions, entering of patient/test data into web portals for labs, filling out air bills, filling out courier manifests, etc.) Contacts health care provider/customer to clarify unclear requests. Maintains an organized filing system for patient records, requisitions, and reports.
Scans requisitions and completed reports into HIM. Notifies providers of alert values or critical values from reference laboratories according to Alert/Panic Value SOP. Packages specimens for transport according to established laboratory protocols and guidelines.
Acts as a customer service resource (in person, via phone, via email, via misecure) for questions regarding referral testing (i.e. sample type, performing lab, time to result etc.). Sorts specimens for acceptability to place on the automation track system or to be processed manually. Removes samples from the track outlet sections for transfer to other testing areas or to be addressed by a licensed tech for further processing.
Safety Follows universal precautions at all times. Adheres to hospital and Laboratory safety and infection control policies and procedures. Participates in required safety education and drills.
Promotes culture of safety. Ownership Accepts responsibly and maintains a cooperative and productive work environment. Adheres to all policies described in the Ellis Hospital Code of Conduct and MEE standards.
Follows all policies of the Laboratory as described in the lab policy manual. Maintains professional appearance in accordance with hospital dress code. Arrives at work on time and begins work promptly.
Uses time efficiently and assists team members when appropriate. Maintains competency and assumes responsibility for continuing education relevant to responsibilities. EDUCATION AND EXPERIENCE REQUIREMENT(S): Licensure and/ or certification: Not Applicable Associate’s degree preferred with a background in science.
Some knowledge of LIS preferred. Previous customer service experience preferred. Independent, mature, self-motivated, reliable and responsible.
Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, and will prohibit, discrimination on the basis of race, creed, color, religion, sex/gender (including pregnancy), age, national origin, disability (including pregnancy-related conditions), genetic information, predisposition or carrier status, military or veteran status, prior arrest or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, domestic violence victim status, known relationship or association with any member of a protected class, and any other characteristic protected by applicable law violates federal, state and, where applicable, local laws , reproductive health decisions or source of payment, consistent with applicable legislation and to comply with the laws pertaining thereto.
Salary Range: $ 20.21-$29.31 /hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The
may also vary within the state.
Days shift
About the role
The Clinical Lab Assistant (CLA) receives specimens and verifies identification on these specimens, verifies information on the written request, transfers this information into the computer system and sends the specimen to the appropriate testing area(s). The CLA retrieves laboratory data and reports and assists authorized personnel, while maintaining patient confidentiality.