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Berkshire Health Systems · Berkshire Medical Center · Pittsfield, MA

Clinical Resource Supervisor - Emergency Services

TypeFull time
Experience5+ yrs
EducationBachelor's
PostedSep 11
✓You’ll need
Licensure
✓RN - Current RN License in MA
Certifications
✓CPR
✓ACLS
Education
✓BSN required
MSN preferred
Qualifications
✓Five years of Emergency nursing experience.
✓Leadership experience required.
✓Experience with electronic medical record and clinical documentation systems required.
✓Knowledge of software applications (Outlook, Microsoft) required.
✓Maintain professionalism and act as role model.
✓Demonstrates leadership and communicates a strong work ethic and commitment toward service excellence.
✓Excellent interpersonal skills; communicates effectively with patients, family members, physicians, senior leadership and staff.
✓Well organized and able to prioritize a variety of complex assignments simultaneously. Meets deadlines in a timely manner.
✓Demonstrates understanding of local, state and federal regulating agencies (DCF, DPH, TJC).
✓Demonstrates dependability and transparency.
✓Documented effectiveness in confronting problems and resolving conflict.
✓Strong clinical knowledge, mentoring skills, and the ability to influence and inspire others.
✓Proven problem-solving and communication skills in fast-paced environments.
✓Flexibility to work a variable schedule including evenings, weekends and occasional nights.
Teaching experience preferred.
397open roles
24administration roles open at this facility
31 miPittsfield to Albany
Want the next administration job in Massachusetts by email?
Weekly, free, unsubscribe with one click.
✓You’ll need
Licensure
✓RN - Current RN License in MA
Certifications
✓CPR
✓ACLS
Education
✓BSN required
MSN preferred
Qualifications
✓Five years of Emergency nursing experience.
✓Leadership experience required.
✓Experience with electronic medical record and clinical documentation systems required.
✓Knowledge of software applications (Outlook, Microsoft) required.
✓Maintain professionalism and act as role model.
✓Demonstrates leadership and communicates a strong work ethic and commitment toward service excellence.
✓Excellent interpersonal skills; communicates effectively with patients, family members, physicians, senior leadership and staff.
✓Well organized and able to prioritize a variety of complex assignments simultaneously. Meets deadlines in a timely manner.
✓Demonstrates understanding of local, state and federal regulating agencies (DCF, DPH, TJC).
✓Demonstrates dependability and transparency.
✓Documented effectiveness in confronting problems and resolving conflict.
✓Strong clinical knowledge, mentoring skills, and the ability to influence and inspire others.
✓Proven problem-solving and communication skills in fast-paced environments.
✓Flexibility to work a variable schedule including evenings, weekends and occasional nights.
Teaching experience preferred.
397open roles
24administration roles open at this facility
31 miPittsfield to Albany
Want the next administration job in Massachusetts by email?
Weekly, free, unsubscribe with one click.

Full employer posting

The Clinical Resource Supervisor (CRS) plays a key leadership role in advancing patient care quality, staff development, and operational excellence across shifts. Working closely with the Administrative Director, this dynamic position provides real-time support to hospital teams, ensuring optimal patient flow, effective staffing, and a consistent high standard of care. The CRS strengthens engagement through visible leadership, rounding on staff and patients, mentoring nurses at the bedside, and supporting a superior patient experience.

JOB REQUIREMENTS

Five years of Emergency nursing experience. Teaching experience preferred. Leadership experience required.

Experience with electronic medical record and clinical documentation systems required.

BSN required MSN preferred Licensure &

RN - Current RN License in MA CPR ACLS SKILLS & ABILITIES Knowledge of software applications (Outlook, Microsoft) required. Maintain professionalism and act as role model. Demonstrates leadership and communicates a strong work ethic and commitment toward service excellence.

Excellent interpersonal skills; communicates effectively with patients, family members, physicians, senior leadership and staff. Well organized and able to prioritize a variety of complex assignments simultaneously. Meets deadlines in a timely manner.

Demonstrates understanding of local, state and federal regulating agencies (DCF, DPH, TJC). Demonstrates dependability and transparency. Documented effectiveness in confronting problems and resolving conflict.

Strong clinical knowledge, mentoring skills, and the ability to influence and inspire others. Proven problem-solving and communication skills in fast-paced environments. Flexibility to work a variable schedule including evenings, weekends and occasional nights.

WORKING RELATIONSHIPS Title of position(s) supervised: RN's, LPN's, NA's, Unit Coordinators, Unit Assistants, sitters.

Shift 3 · 9p-7a

About the role

The Clinical Resource Supervisor (CRS) plays a key leadership role in advancing patient care quality, staff development, and operational excellence across shifts. Working closely with the Administrative Director, this dynamic position provides real-time support to hospital teams, ensuring optimal patient flow, effective staffing, and a consistent high standard of care.