Collector - Patient Accounting

The Collector is responsible for the follow-up performed on self pay accounts to ensure payment with delay is received from uninsured patients or the account is converted to another financial payer. Communicates clearly and efficiently by phone and in person with our clients and staff members. Maintains productivity standards and reports.

Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements. Forwards updated information to responsible staff members for computer changes. Operates computer to input follow up notes and retrieve collection and patient information.