College of Nursing Academic Services Specialist

The University of Iowa College of Nursing is seeking an Academic Services Specialist to support graduate nursing students through academic advising, program coordination, student retention initiatives, and operational support. This position serves as a key resource for students, faculty, and university partners to ensure an exceptional student experience from admission through graduation. In this role, you will develop and deliver orientation and student success programs, monitor student progression, coordinate graduate student milestone activities, advising, and support enrollment management through data analysis and reporting.

The successful candidate will be a strong communicator, relationship builder, and problem solver who thrives in a fast-paced environment. Experience in academic advising, higher education administration, student support services, or program management is highly desirable. Knowledge of student success strategies, event coordination, data management, and process improvement will be valuable assets in this role Responsibilities will require occasional time outside of the 8:00 am – 5:00 pm workday to support advising and success initiatives and other events which may include evening commitments.

Key Areas of Responsibilities Academic Planning and Student Advising Develop, deliver, and assess orienation programs that align with the expectations of the University and College of Nursing. Assess and improve delivery of academic advising for students in nursing programs to ensure student success and preparation for a successful transition to professional and/or advanced practice. Utilize Power BI database to project course enrollments and provide reports to faculty.

Manage academic progression processes for students, including academic probation and dismissal. Student Growth, Development, and Success Communicate standards and policies to prospective and current students. Annually review and assess respective program student handbooks; recommend updates as needed.

Advocacy from the Advising Perspective Assess communications of essential information to ensure student success and make changes to improve content and process. Identify key campus partners or external stakeholders, collaborate to develop communication plans, and assess outcomes to ensure successful communication. Communications Management Serve as special advisors within Assemblies and provide administrative support.

Compose original correspondence requiring discretion and judgment. Student Retention Develop advising program outcomes or other resources to foster student success using evidence-based practices. Assess advising program outcomes, identify gaps, and recommend opportunities to foster student success.

Strategic Staffing and Professional Development Coordinate and/or deliver ongoing advising training for advising program team. Maintain an advising handbook on the Felton Student Success Center Teams site. Management and Budget Oversight Develop and monitor the operational budget for the advising program.

Initiate purchasing requests for supplies and equipment. Operational Support and Management Serve as back-up reception support for the Felton Student Success Center as needed. About the College of Nursing The University of Iowa College of Nursing is a top-ranked, nationally recognized institution that prepares nurses for clinical practice, research, and healthcare leadership, with a rich history dating back to 1898.

The college offers comprehensive BSN, MSN, and DNP programs, leveraging advanced simulation labs and a partnership with the University of Iowa Health Care to provide rigorous, evidence-based education. Graduates of the program are sought after as highly skilled professionals who have received rigorous education of the highest quality. To obtain the full

including key areas of responsibility, technical competencies, and desirable qualifications, please contact adrian-cunningham@uiowa.edu Required Qualifications Bachelor's degree or an equivalent combination of education and experience is required. Typically, one year or more of current experience in program management or secondary education. Strong written and verbal communication skills, and interpersonal skills; demonstrated by the ability to effectively transmit, receive, and accurately interpret ideas, information and needs through appropriate communication methods and behaviors to provide excellent customer service and maintain working relationships.

Ability to perform duties in a team-oriented, fast paced, ever-changing work environment. Demonstrated ability to work under pressure, prioritize tasks, multitask, be detail oriented and meet tight deadlines. Proficiency in computer software applications such as Microsoft Office.

(Ex. Word, Outlook, PowerPoint, Excel, Zoom and Social Media) Valid drivers license and ability to meet and maintain UI Fleet Standards. Desired Qualifications Academic advising at an academic institution (community college or four-year institution) Prior experience in event planning Knowledge of and experience with University of Iowa policies and procedures Application Details In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission: Resume Cover Letter Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For questions, contact Adrian Cunningham at adrian-cunningham@uiowa.edu.

Benefits Highlights Regular salaried position. Pay Level 4A . Located in Iowa City, Iowa.

Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans. For more information about Why Iowa? Click here .

About Iowa Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists.

Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution.