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Cape Fear Valley Health
Fayetteville, NC

Communication Specialist-Full Time-Days

Pay & benefits for this position
Disability coverage
Requirements
HS diploma/GED(pref)
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Position Details

Hospital System
Cape Fear Valley Health
Location
Fayetteville, NC
Posted
2026-08-05
Applications close
2026-10-11
Job ID
37810
Department
Command Center
Shift
Days

Description

Facilitates patient flow into, through and out of the Cape Fear Valley Health system. Major Job FunctionsThe following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below.

In addition, specific functions may change from time to time:Demonstrates standards of performance (ownership, teamwork, communication, compassion) that supports principles of service excellenceCommunicates with internal and external stakeholders using problem-solving skills to facilitate patient placement and transfers into and out of Cape Fear Valley Health SystemReceives physician orders on new admissions/transfersMonitors bed availability and coordinates bed placement, transfers, and dischargesMaintains a list of patients awaiting transfer into Cape Fear Valley Health SystemServes as a liaison for patients, families, physicians, and staff related to patient transfers, bed availability and patient flow issuesFacilitates effective utilization of technology available for expediting patient flow through the health systemCollaborates with Nursing Leadership, Care Coordination, and individual Units to facilitate patient throughputOther duties as assignedMinimum QualificationsThe following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:Education and Formal Training: High school diploma or equivalent requiredEMS credential preferredWork

Computer experience requiredHospital and/or business office experience with specific focus in patient logistics preferredEPIC experience preferredKnowledge, Skills, and Abilities Required: Ability to communicate needs and concerns in a constructive and positive manner. Ability to prioritize work and maintain control in stressful situationsExhibits creativity and flexibility in problem solvingAbility to collaborate with a variety of individuals and disciplinesAbility to communicate and resolve patient concernsPhysical

Visual and auditory acuity requiredAble to articulate clearly and succinctlyWork requires long periods of standing, sitting, or walkingMust have command of the English languageVisual and auditory acuityRequired Licenses and CertificationsCape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

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