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This position requires continuous auditory and visual attention to PBX and Nurse Call. The primary responsibility of the communications representative is to answer, screen and process all nurse call and PBX calls from patients, staff and the general public and dispatch, page or transfer in a prompt, accurate and courteous manner to the appropriate party or department. This position also provides administrative support for the marketing department as dictated by ongoing marketing communication plans and internal / departmental responsibilities.
Qualifications
High school graduate or equivalent.
2-3 years experience in switchboard operation and/or customer service Abilities/Skills: Basic computer skills; Typing
Lake Guntersville, a mountain-lakes jewel, is located approximately 30 miles from metro Huntsville – and is home to Marshall Medical Centers. Marshall Medical Centers , an affiliate of the Huntsville Hospital Health System, serves the residents of Marshall County and the surrounding area (population approximately 125,000). With two hospitals, eight outpatient locations and a highly-trained team of physicians practicing 28 specialties, Marshall Medical is a confident, convenient choice for local healthcare.
Residents can remain close to home and receive excellent care – often provided by those who are neighbors and friends. Marshall Medical Center South is a 150-bed hospital in Boaz, Alabama, and opened in 1956. Marshall Medical Center North , in Guntersville, opened in 1990 – and – is a 90-bed facility.
In addition to the two hospitals, the Gary R. Gore Medical Complex is conveniently located mid-county and is home to several outpatient clinics and a 22,000 square foot comprehensive Cancer Care Center. Named by the Joint Commission as a “Top Quality Performer” among America’s hospitals, Marshall Medical Centers’ patients can be assured they are being treated in an environment where a premium is placed on quality and best practices.
Variable shift