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JOB REQUIREMENTS Education High school diploma or equivalent required. Previous experience in healthcare, community health, social services, patient navigation, care coordination, or a related field preferred. Completion of a recognized Community Health Worker training/certification program preferred Strong interpersonal and communication skills.
Ability to establish rapport with diverse populations. Knowledge of local community resources preferred. Ability to maintain confidentiality and professional boundaries.
Basic computer and electronic health record skills. Ability to work independently while functioning effectively within an interdisciplinary team. Ability to travel within the assigned service area when required.
Experience A minimum of one (1) year experience in a health care setting preferred. Demonstrated proficient computer, written and verbal communication, telephone, and customer service skills. Requires (3) months on the job training to adequately attain job proficiency.
Orientation and training is Age Specific. Physical This is a safety sensitive position. Please see the St.
Bernards Substance Abuse Policy for further information. Normal hospital environment. Position requires normal of corrected eyesight, hearing within normal range and sitting 90% of the time.
Operates fax machines, copiers, printers, and uses computer terminal; requires occasional lifting, carrying, pushing and pulling up to 20 pounds.
The Community Health Worker (CHW) serves as a patient-facing member of the Population Health and Value-Based Care team and functions as a bridge between patients, healthcare providers, care management staff, and community resources. The CHW engages patients identified as high-risk, high-utilizing, or experiencing social determinants of health that may negatively affect health outcomes. The position provides culturally responsive outreach, health education, resource navigation, appointment support, care-plan reinforcement, and follow-up to improve patient engagement and reduce barriers to care.
The CHW works collaboratively with nurses, social workers, physicians, care managers, behavioral health professionals, dietitians, diabetes educators, and other members of the interdisciplinary team. The position supports organizational goals related to quality, patient experience, health equity, chronic disease management, avoidable utilization, care-gap closure, and total cost of care.
Day Shift · Mon - Fri 8 am - 430pm
About the role
The position provides culturally responsive outreach, health education, resource navigation, appointment support, care-plan reinforcement, and follow-up to improve patient engagement and reduce barriers to care. The CHW works collaboratively with nurses, social workers, physicians, care managers, behavioral health professionals, dietitians, diabetes educators, and other members of the interdisciplinary team.