Concierge Desk Rep

Additional Information

• Located in Susnet Hills at the New Center for Advanced Medicine Buildng off of Geyer Rd. Additional Preferred Requirements Monday - Friday Role Looking to hire for a 6:30 Am -3 Pm Shift time and 11 am -7:30 Pm Shift time Looking for Customer Service experience Overview Barnes
• Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes
• Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes
• Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

Role Purpose Provides effortless and seamless movement in and out of the medical center as the first impression that patients and visitors experience. Provides coverage of the information desks and interacts with target audiences, internal resources and external vendors. Responsibilities Handles customer concerns and complaints immediately using appropriate service recovery tools and guidelines.

Provides information regarding the medical center and local area. Greets patients and visitors, provides patient and hospital information and escort services to those in need. Utilizes technology to appropriately direct guests, visitors and patients throughout hospital campus.

Assists with patient arrival and departure. Minimum Requirements Education High School Diploma or GED Experience Benefits Summary . *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer