You’ll need
Certifications
Certified Healthcare Access Associate (CHAA) [Preferred]
Certified Revenue Cycle Representative (CRCR) [Preferred]
Education
✓High School Graduate or Equivalent [Required]
Associate degree [Preferred]
Qualifications
✓Demonstrates mature judgment in dealing with patients, physicians, and insurance representatives.
✓Working knowledge of Microsoft programs and familiarity with database programs.
✓Ability to operate or utilize general office equipment and technology, such as a computer, fax machine, printer, and scanner, with or without reasonable accommodation.
✓Ability to effectively learn and perform multiple tasks and organize work in a systematic and efficient fashion.
✓Ability to communicate professionally and effectively, both verbally and in writing, with or without reasonable accommodation.
✓Ability to adapt in an ever-changing healthcare environment.
✓Ability to follow complex instructions and procedures with close attention to detail.
✓Adheres to government guidelines, including CMS, EMTALA, and HIPAA, and corporate policies.
✓Understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information that is confidential in nature, as needed to perform duties.
✓Knowledge of computer programs and electronic health record programs.
✓Basic knowledge of medical terminology.
1+ year customer service [Preferred]
1+ year relevant healthcare [Preferred]
1+ year revenue cycle [Preferred]
Benefits
Medical, dental and visionBenefits from day onePaid time offPaid parental leave
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About the role
It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team.