About NYC Health + Hospitals Queens Hospital Center is making good on its promise to the people of southeastern and central Queens to maximize both patient convenience and positive clinical outcomes. Residents of Queens can count on the delivery of quality medical care right in their own borough. In 2002 the hospital opened a state-of-the-art, 261-bed facility that includes the Queens Cancer Center, the first comprehensive cancer treatment center in the borough.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Work Shifts 9:00 A.
M – 5:00 P. M Mon-Fri 35 Hours No weekends Duties & Responsibilities Purpose of Position : This class of positions encompasses supervisory or administrative work of varying degrees of difficulty and with varying degrees of latitude for independent initiative and judgment in the delivery of health program and support services.
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Under general supervision with moderate latitude for independent initiative and judgment, performs some of the following functions: 1. Consults with medical and professional staff of other departments and staff from associated health care fields to plan and coordinate joint patient and management objectives. Acts as a liaison between the Department of Medical Services and other administrative divisions. 2.
Provides administrative supervision for a health service program. 3. Plans, develops, and may conduct training programs to maintain proficiency of staff and use of new equipment and methods. 4. Allocates staff on basis of workload, space, and available equipment. 5.
Coordinates research projects and conducts special studies to evaluate various rehabilitative programs in the department and within the overall objective of the department. 6. Directs the processing of orders for requisitioning of equipment, prosthetic appliances, and medical supplies for patients. 7. As required, consults with medical, nursing and other staff involved in treatment to clarify ambiguities and secure documentation of the records and to secure necessary and timely certification and verification. 8.
Ensures that compliance policies and procedures are current and followed. 9. Supervises the office administration and office record keeping activities of the department. 10. Is responsible for employee supervision, performance and employee development of assigned personnel in areas of responsibility and accountability. 11.
Supervises the preparation and publication of operational manuals and procedures. 12. Effectively applies ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence. 13. May supervise studies related to the service/program and analyzes modifications and development of systems and procedures to improve departmental operations.
Makes recommendations and implements. 14. May analyze patient records with clinical staff to determine whether they document that the length of stay and medical services rendered are consistent with reimbursement formulas, completing necessary forms.
1. Master’s Degree from an accredited college or university; and one (1) year of full-time experience in a health care setting; or 2. Bachelor’s Degree from an accredited college or university; and two (2) years of full-time experience in a health care setting; or 3.
A satisfactory equivalent combination of education, training and/or experience, in which each year of relevant training and/or experience can be substituted for 30 semester credits from an accredited college or university. However, all applicants must at least have a High School diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization. Department Preferences The Referral Operations Manager serves as the operational head and Subject Matter Expert (SME) for all referral processing functions at NYC Health + Hospitals/Queens.
Reporting within the Community Health Partnership (CHP) framework, this position provides direct daily oversight of the referral office, ensures seamless appointment completions, and enforces high standards of patient-centered service. VBP risk financial concept Advanced Excel Tableau SQL / Access or equivalent data management Continuous Improvement concepts (TQM, Sigma, LEAN) Data & report experience with Epic system Minimum 3 years working experience in healthcare Marketing, Sales, Healthcare contracting; Provider Relations Healthcare insurance, Sales, Marketing or healthcare finance’ Knowledge of healthcare regulations, payer contracts and risk mitigation strategies.
Working knowledge in constructing data relationship among different data streams; Continuous Improvement concepts (TQM, Sigma, LEAN); Data & report knowledge in Epic system Benefits NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts Loan Forgiveness Programs for eligible employees College tuition discounts and professional development opportunities College Savings Program Union Benefits for eligible titles Multiple employee discounts programs Commuter Benefits Programs How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.